Voice prompts not working, Garmin 965

Hi, I'm having a problem with audio prompts on my Garmin 965.i've updated to the latest Garmin connect mobile app and the latest watch software, and my audio prompts have stopped,. Most frustrating!

I've deleted and reinstalled Garmin connect mobile and also reinstalled the latest watch software, with no success. Is anybody else having problems? Thanks

Top Replies

global_local 24 days ago +4 suggested

Johnthecyclist said:
Is anybody else having problems?

Yes, it happens on a latest 5.17 Version, rollback to 5.16.2 eliminates a bug.
5280454 23 days ago +3

Hello everyone, hello Garmin-Team

I have the same problem. Since version 5.17, the voice output in the training sessions no longer works correctly. I use an FR965 and a Pixel 7a with Android 16.

Problem…
Brisk Walker 23 days ago in reply to 5280454 +3

I have the same problem, but I am not willing to revert to an older apk. Please fix that ASAP

All Replies

0 Johnthecyclist 2 days ago in reply to 1513466

I'm still having problems with the latest Connect update, it's fine if I open the app prior to a run and I'll then get voice prompts for my activity. But if it's running in the background, no prompts. Garmin 965 and OnePlus 12 phone.

0 orion_jb2001 2 days ago in reply to 1513466

As mentioned above. No, no fix yet. Do you have to stay with the old version? Only if you don't want to take 3 minutes to install an earlier version of Garmin Connect and manually update your apps, remembering NOT to update your Garmin Connect after you have spent 3 mins fixing it. I think we all agree 5.17 broke it, I have my voice working perfectly, with an Australian accent, as selected. using 5.16.2, the version immediately before 5.17. So if your audio prompts worked immediately before updating to 5.17, start there. Again though, if you don't want to have to revert back again to 5.16.2, you have to turn off your automatic app updating features. What I do, is manually update the required apps as listed for updating and very carefully NOT updating Gamin Connect, which should stay on 5.16.2 and have your mobile happily chat to you as you exercise around. :)

0 johneric8 2 days ago in reply to orion_jb2001

You're right but that doesn't fix things for people with a watch who don't take their phones with them. I backdated and it helps with bike computer because my phone is with me.