Activity map

Fireblader666 5 months ago

The map on an activity overview no longer seems to work correctly. Seems to be constantly scaling (zoom in/out).

When calling the complete map, this is still working.

Top Replies

ChrisDKeir 4 months ago in reply to Fireblader666 +2

Garmin Support have asked me to take screen video and Connect App logs.

I'll need to download video app to get a video illustrating error, they've given me code to send app logs. Hoping to get this done…
ChrisDKeir 4 months ago in reply to matthias +1

I found that if I clicked on the faulty flickering map, it opens it a new tab but its complete. Not as useful as the original, but OK for a temporary fix until Garmin provide a new version
Fireblader666 4 months ago in reply to gaironman +1

Yes, got an update of the GC app today.... bug still there

All Replies

0 Fireblader666 4 months ago

No one else has this issue? Already tried reinstalling GC, but problem remains.

0 ChrisDKeir 4 months ago in reply to Fireblader666

Hi I have similar issue with map of round of golf. For me it seems to display a small part of the map at the bottom and then flicker the rest of the image. Like you, if I click on map its fine.

It started with me about 6 weeks ago, previously worked fine on my Instinct 2 Solar and Android Connect

I'm wondering it its an update in either Connect, Android or Golf App

I'm currently on Connect 5.3, Golf 2.18.1 and Android 10 (old phone not many updates for that)

0 Fireblader666 4 months ago in reply to ChrisDKeir

I'm running Android 13. Latest Connect version. A friend has an iPhone, and doesn't have the issue. Seems to be an Android only issue.

0 ChrisDKeir 4 months ago in reply to Fireblader666

I agree it looks like an Android issue, and the fact that its on both 10 and 13 indicates to me its something basic. Can you think of anything we can do e.g. we both log a call with Garmin support? As I said I don't get many Android updates now., but I do recall getting a security patch a couple of months ago that might be a clue.

0 Fireblader666 4 months ago in reply to ChrisDKeir

Garmin support is a joke. I can predict there first response when you open a ticket...please reinstall app :-)

0 ChrisDKeir 4 months ago in reply to Fireblader666

I've logged an issue with support (I'm in UK). Not expecting much , but you never know. They say initial response in 2 days.

You said you re-installed and it made no difference, so I wont bother yet. I'll wait and see what they say.

I'm assuming its the connect app as displays OK within Golf App, but it is useful at the end of golf round to get a summary before looking at details.

0 Fireblader666 4 months ago in reply to ChrisDKeir

Hello... did you get any response from Garmin support UK?

0 ChrisDKeir 4 months ago in reply to Fireblader666

I did eventually get a response last wednesday (7th). Unfortunately it simply asked for more info - serial no. app version etc.

I replied same day with what they asked for plus examples . Went down the same black hole I think. Not impressed so far , but not surprised

0 Fireblader666 4 months ago in reply to ChrisDKeir

So standard Garmin support... totally pointless.

0 matthias 4 months ago

Yes, experiencing same problem. The map looks stretched, not readable. Sometimes it flickers the correct map but settles in the buggy map. showing full map doesn't work either .. how do you "call complete map"?