Garmin Express hangs on opening MacBook

Also, I uninstalled and removed the Garmin Express plist files and re-installed...

Running the latest version, reinstalled with removed plists...

[FONT=Lucida Console]rm -Rf Library/Application\ Support/Garmin/Express[/FONT]

hoyhoy

Please do not post Mac logs in the threads. These files clutter the forum post and we normally use our own logs when examining a problem. If we do need these Hang logs, we ask that you submit them as an attachment to an email when contacting ">Product Support">Product Support by phone or email.

We need to try uninstalling and reinstalling the program once more because more than just the base program and its plist files need to be removed. Please try the steps in the FAQ, "">How do I completely uninstall Garmin Express?">How do I completely uninstall Garmin Express?" Once you have completed the uninstall, reboot the Mac and try installing Garmin Express again.

If the program still hangs, please contact ">Product Support">Product Support via phone or email.

Dave

Garmin Express Still Hanging After Full Reinstall

I did the following:

• Click the black triangle icon in the Apple menu Bar
  
• Click Quit
  
• Click Don't Run in Background button
  
• Click the Finder icon on the dock
  
• Click Go from the Apple menu bar
  
• Click Applications
  
• Click and drag Garmin Express icon to the Trash
  
• Click Go from the Apple menu bar
  
• Click Go to folder
  
• Type ~/Library
  
• Click Go
  
• Open the Preferences folder
  
• Click and drag any files with names that start with com.garmin.renu to the Trash
  
• Click Back
  
• Open the Application Support folder
  
• Open the Garmin folder
  
• Click and drag the Express folder to the Trash
  
• Click Back
  
• Click Back again
  
• Open the Caches folder
  
• Click and drag the com.garmin.renu.client and com.garmin.renu.service files to the Trash
  
• Empty the Trash (If the Trash cannot be emptied, restart the Mac and try again)
  

In addition, I performed a PRAM reset + SMC reset + Disk Repair + Disk Permission Repair...

Garmin Express is still hanging. It worked fine up until 3/16. That's when the program started failing.

224

Download "Appcleaner" to remove a program.
Here you see a screenshot of al the Express program files on your mac.
Re-install GE, open "appcleaner", and drop the GE icon in the program, all extensions will be delete now.

Still hanging after reinstall.

Having the same problem, reinstalled GE following Garmins instructions and it started to hang while trying to sign in to Garmin Connect. Running Yosemite 10.10.5

hoyhoy and PETERTC

I have sent you both private messages. Please check your inboxes. Thanks.

Dave

King_Geedorah

It appears that Garmin Express is installed if you get the splash screen and nothing else. If you have performed the full uninstall as posted in #13 above then the next step is to contact Product Support by phone for further assistance as Dave suggested.

Lisa

Keeps not responding

I landed in this thread because Garmin express would keep hanging up. I cannot syn my 910XT. I followed all the directions and uninstalled now the garmin installer is doing the same thing, non responsive. Ugh this is terrible.

chrisjones_7

I am sorry you are getting stuck installing Garmin Express. If the installer is hanging and it wasn't before, then something is stuck in the memory of the Mac causing the issue. Please make sure you use the FAQ, "">How do I completely uninstall Garmin Express?">How do I completely uninstall Garmin Express?" first.

Once Garmin Express is completely removed, please do the following:

• Restart the Mac.
  
• Make sure you log in as the Administrator.
  
• Download and install the latest version of ">Garmin Express">Garmin Express.
  

Let us know if you still have trouble.

Dave