I just got a Garmin Vivofit today and cannot pair my vivofit with my phone or my ipad. I have an Iphone 4S and an Ipad air. It gets to the point of completing and the pairing fails with a server error? I have done this about 10 times and cannot get it to complete the pairing. I do have the bluetooth on, so I don't understand what I'm doing wrong? It also says I have another step counter and asks me which one I want to use. I don't know what other step counter it's talking about because I don't have another one, but I always choose the Vivofit. Any suggestions?
I am sorry for the troubles. Please see the post: https://forums.garmin.com/showthread.php?184366-quot-Sync-issues-with-Garmin-Connect-quot This post will be updated once we get the word that the server issue has been resolved. I am sorry for the troubles. Please stay with us.
Curt
BoFu
It looks like there might be some display issues on the computer. Have you updated the video card drivers recently? It may also be a network issue stopping the loading of that screen. Are you behind a proxy, or corporate firewall? I would suggest contacting support so we can look at why that screen is blank if the drivers are up to date, and you aren't behind a firewall.
Albert