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Express 7.18.0 deletes all activities

Radfahrer
over 1 year ago

After installing the new Express version 7.18.0 and syncing my Forerunner 45, I found that all saved activities were gone. The log was empty.

I had this trouble before with version 7.13.0 and ask that this be corrected, thank you very much!

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  • 0 over 1 year ago in reply to jmto

    Good catch. Thanks.

  • 0 over 1 year ago

    Based on the comments on https://community.chocolatey.org/packages/garmin-express 

    It seems that this is pretty normal way how Garmin Express team works. Release crap, silently pull the versions.

  • 0 over 1 year ago

    Fenix 6x. Same thing happened and history cleared but Connect ok.


    Strangely, with Express running I opened Connect on computer and exported four activities to computer (windows 10) into computer’s download folder. I went to move downloaded files and they deleted from computer. Weird.

    I then shutdown Express and copied the four activities again and they remained in Windows 10 Downloads. 

  • 0 over 1 year ago

    So I only need to uninstall 7.18.0 from add&remove programs then install 7.13 or I have to manually delete any folders?

  • 0 over 1 year ago in reply to Tutek

    That's enough, but during uninstall have the checkbox checked to delete data.

  • 0 over 1 year ago

    Same for me on my forerunner 965 on beta 16.16

  • 0 over 1 year ago

    Same Problem. With the new Update from Garmin Express and sync to my 245 all my activities where deleted.

  • 0 over 1 year ago

    Same Problem. With the new Update from Garmin Express and sync to my 245 all my activities where deleted.

  • 0 over 1 year ago in reply to jmto

    Oh no it isn't! I tried that, Garmin Express "closes unexpectedly". Same every time. Even deleting all Garmin folders from local AppData directory and ProgramData doesn't fix it, which means I can't get it to run at all. OS is Windows 11. If anyone has successfully gone back from 7.18 to 7.17.3, please tell me exactly what you did as I'm currently stuck without any working version, and I've spent half a day already trying to fix it.

    I don't know why Garmin didn't simply re-release 7.17.3 as 7.18.1 as that would have meant the downgrade would have been seen as an update and worked automatically.

  • 0 over 1 year ago in reply to RR_NH

    Well. That is what I exactly did and went back successfully. Ok, exactly, I had the two steps, which I thought to be extraneous, so exactly what I did was:

    1. Uninstall 7.18.0 without deleting all the files
    2. Install 7.17.3 notice that it is crashing
    3. Uninstall 7.17.3 with deleting all the files checkbox checked.
    4. Install 7.17.3

    I don't think releasing 7.17.3 as 7.18.1 would work as the 7.18.0 changed something that the old version doesn't like. But I don't think fixing this kind of easily reproducible bug wouldn't be big task to just release 7.18.1 fixing the issue.

    And if you have deleted files manually? From where have you tried deleting them? All the places under AppData is deleted, eg. Local and Roaming ones.