After installing the new Express version 7.18.0 and syncing my Forerunner 45, I found that all saved activities were gone. The log was empty.
I had this trouble before with version 7.13.0 and ask that this be corrected, thank you very much!
After installing the new Express version 7.18.0 and syncing my Forerunner 45, I found that all saved activities were gone. The log was empty.
I had this trouble before with version 7.13.0 and ask that this be corrected, thank you very much!
The issue has been resolved in a just released when updated to Garmin Express version 7.18.1.
Has anyone opened a case with Garmin Product Support? I'm chatting with them now.
From the chat session:
CHAT Session started
Me: After updating Garmin Express to version 7.18, all of the activity…
Any chance to get these files back?
Not necessarily needed and can even cause issues if you have excessive activities stored on your watch. If you feel the need, I would just download the last…
Confirmed also for Garmin Edge 1030 +.
All activities are gone after syncronizing with V 7.18.
Also, all gathered folders (by G Express) on the device showing weird timstamps, dated in the future (2038).
Hence, this problem is easy retrace by Garmin. Why do they ask for screenshots, istead of connecting a device by their own?
------------------
Edit:
even the logfile (C:\ProgramData\Garmin\Logs\Express) tells literally, that GExpress is deleteing the recent.fit files:
###
2023-08-28 12:19:45.2087 | 29 | I | File to transfer segment_list.fit -> segment_list.fit (type FIT_TYPE_35)
2023-08-28 12:19:45.2087 | 29 | I | File to transfer 2023-08-27-10-01-19.fit -> 2023-08-27-10-01-19.fit (type FIT_TYPE_4)
2023-08-28 12:19:45.2087 | 29 | I | File to transfer 2023-08-27-19-44-45.fit -> 2023-08-27-19-44-45.fit (type FIT_TYPE_4)
2023-08-28 12:19:45.2087 | 29 | I | File to transfer 2023-08-27-20-27-00.fit -> 2023-08-27-20-27-00.fit (type FIT_TYPE_4)
--snip--
2023-08-28 12:19:47.3894 | 34 | I | Deleted File #2023-08-27-10-01-19.fit (2023-08-27-10-01-19.fit)
2023-08-28 12:19:47.3894 | 34 | I | Deleted File #2023-08-27-19-44-45.fit (2023-08-27-19-44-45.fit)
2023-08-28 12:19:47.3934 | 34 | I | Deleted File #2023-08-27-20-27-00.fit (2023-08-27-20-27-00.fit)
2023-08-28 12:19:47.3934 | 34 | I | Deleted File #D8RK4047.fit (D8RK4047.fit)
2023-08-28 12:19:47.3934 | 34 | I | Deleted File #D8RK4048.fit (D8RK4048.fit)
2023-08-28 12:19:47.3934 | 34 | I | Sync upload Complete for device xxxxxxxx, 2 files uploaded.
2023-08-28 12:19:47.3934 | 26 | I | Sync completed successfully.
#####
The issue has been resolved in a just released when updated to Garmin Express version 7.18.1.
GE 7.18.1 installed. The issue seems to be solved for new files, but unfortunately 7.18.1 doesn't restore the files, which were deletet by GE 7.18 last week. Any chance to get these files back?
Any chance to get these files back?
Not necessarily needed and can even cause issues if you have excessive activities stored on your watch. If you feel the need, I would just download the last weeks' worth of activities.
Rather laborious and not worth the effort, IMO. I would just wait for the files to build back up on the watch.
maybe try to see if "export your data" works on this garmin website. www.garmin.com/.../