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Garmin Express Windows- TopoActive Europe 2020.10 to Fenix 6 Pro

Hi guys,

The problem is I can't install TopoActive Europe 2020.10 to my Fenix, it goes to 50% then crashes and tells it can't install. I tried restarting PC, reinstalling Garmin Express and changing USB ports.

Top Replies

eezytiger over 4 years ago +2

Same problem here. 6X Pro Solar. I've tried repeatedly, reinstalled GE from scratch, wiping all GE files, and even resorted to factory reset of the watch.

Map updates have downloaded to my laptop,…
SUSSAMB over 4 years ago in reply to 6273305 +1

Sounds like an issue that requires a call to Garmin ...
Krzemien over 4 years ago in reply to Rafu86 +1

I just tried and have encountered the same what others have: maps are getting downloaded to 'C:\ProgramData\Garmin\CoreService\Downloads\Map\Map_Map.ActiveEU.2020.10' - which takes progress bar up to 50…

All Replies

0 Marcin over 4 years ago

Same problem with my 6x pro

0 Marcin over 4 years ago

Same problem with my 6x pro

0 Rob67ert over 4 years ago

I was able to copy the maps to my Fenix 6, but not with Garmin Express. Go to C:\ProgramData\Garmin\CoreService\Downloads\Map\Map_Map.ActiveEU.2020.10\rmu\activeeu\2020_10 then look for the .img files. Copy them to your Garmin map on the Fenix. Works good for me :-)

0 Krzemien over 4 years ago in reply to Rob67ert

Based on the fact that these files can be copied to the target device and used straight-away it tells me that Garmin might possibly has forgotten about locking / encrypting them prior to release, hence the error during activation stage...

0 6273305 over 4 years ago in reply to Rob67ert

Well I can't find that folder/copy so probably isn't same for everyone :/

0 Rob67ert over 4 years ago in reply to Rob67ert

O small tip, fisrt let Garmin Express do the update, then loof for the .img files

0 kaz911 over 4 years ago in reply to 6273305

on macOS it is:

~/Library/Application Support/Garmin/Express/Maps

0 kaz911 over 4 years ago in reply to Krzemien

it is NOT the first (or 2nd) time this exact thing happens. It has happened 3-4 times before that I know of. Exact same error with prior map updates across Garmin's Platform...

0 JOSERAULCASTILLO over 4 years ago

Same problem for Fenix 5X

0 Gan_Ainm over 4 years ago

Same for Fenix 5X Plus. Neither normal user invocation nor administrator invocation helps. Download seems to be complete (29.9% of overall update progress) then, "Activating maps..." replaces "Downloading files..." and the update aborts.