Garmin Express not syncing on laptops

I have the same problem. Forerunner 110 won't sync, just gives a generic unhelpful error.

Poked around in your log files, and I see this: Definitely looks to me like a problem on your end. This is a wcf call correct?

2015-11-09 23:14:20.1892 | 6 | I | Device.fit file found, parsing fit file.
2015-11-09 23:14:20.1892 | 6 | I | Creating new get device details task for 3846356935
2015-11-09 23:14:20.1892 | 6 | I | No XML repair required
2015-11-09 23:14:20.1892 | 6 | I | No file to sync (download).
2015-11-09 23:14:20.2002 | 6 | I | Removing operation Garmin.Omt.Service.Operation.Sync.Download.SyncDownloadOperation from queue.
2015-11-09 23:14:20.2002 | 14 | D | Sync Analytic [Result: Success] [Client: CoreService] [Version: 4.2.0.209] [Unit Id: 3846356935] [Type: SyncDownload]
2015-11-09 23:14:20.2002 | 14 | I | HttpClient.PostAsync - /ApplicationService/ReportSyncEvent: request & response in debug log.
2015-11-09 23:14:20.2002 | 14 | D | /ApplicationService/ReportSyncEvent(requestUri: "omt.garmin.com/.../ReportSyncEvent", content: {"Headers":[]})
2015-11-09 23:14:20.2002 | 30 | W | An exception occured that is getting sent to the client.
System.Net.Http.HttpRequestException: Response status code does not indicate success: 500 (Internal Server Error).
at System.ServiceModel.Dispatcher.TaskMethodInvoker.InvokeEnd(Object instance, Object[]& outputs, IAsyncResult result)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeEnd(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage7(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.ServiceModel.Dispatcher.TaskMethodInvoker.InvokeEnd(Object instance, Object[]& outputs, IAsyncResult result)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeEnd(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage7(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

Not Syncing

Neither Garmin 800, Forerunner 620 or vivofit are syncing with either PC or iPhone, But I can manually import the 800 and 620 data from the activities page on the Garmin Connect website...

Edge 800 - Error syncing with Garmin Connect

I think I have the same thing going on.

My Forerunner 410 is connecting just fine via Ant Stick, but my Edge can't get my data through via USB... It worked 48 hours ago, & I removed & re-added it to Garmin Express.

Please Help!

Same problem here Edge 500 connected to Windows 7 laptop via USB cable plugged directly into laptop. 'There was an error syncing with Garmin Connect'. It worked last night at approx 6pm, but nothing this morning. Have submitted a support ticket via email.

Same problem for me

I have the same problem with two different vivofit devices. I tried to sync using two different PC's with different access to the internet.
I don't use a smartphone so I am not able to test that.
I tried to send the report but both mentioned codes are invalid

I am also having a syncing issue - hasn't synced to either my smartphone (Samsung S4) or my laptop (Windows 10) since Sunday (now Tuesday night). I have a Vivosmart. Hope this gets resolved soon. Happy to submit logs if that helps...

I'm also having issues with my Forerunner 610 "there was an error syncing with Garmin Connect"
tried to send reports but get the invalid code remark back

I am sorry about the trouble syncing. This should now be resolved. If you are still having trouble, please contact Product Support by phone.

Jason

My syncing issue is still not resolved. Reported to Garmin Australia on Wednesday. Hasn't synced properly since 8th Nov. I am able to update my alarms and other settings, but it's not showing any activities, sleep or steps since that date. Is anyone else still having problems? (It's not syncing to my phone either). I'm worried my data will be lost if this goes on for too long. :mad: