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Spotify CIQ App not working correctly

This thread has been closed. We appreciate the helpful feedback and have used it to put together the content below to help guide through initial setup and answer common troubleshooting questions.

We'll continue to incorporate your feedback and improve our products. If you continue to have issues, please reach out to Product Support for additional help.

  • Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.

  • Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.

  • Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.

  • Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.

  • Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.

  • Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.

  • Former Member
    0 Former Member over 5 years ago

    Hello trying to install on Venu. Get as far as the Venu prompting me to “open GarminConnect Mobile on your phone to log in to Spotify” I have logged out and back in to Spotify. Still no connection.

  • Former Member
    0 Former Member over 5 years ago

    I cannot get Spotify to work with Garmin Fenix 5s. There is no Spotify app in the Connect IQ app I downloaded on my android phone. When I try to use the watch to play music, it opens Google Play on my phone, not Spotify. How do I use Spotify on the Fenix?

  • Former Member
    0 Former Member over 5 years ago

    Spotify downloaded on my watch but connect iq won’t give me an option to log in

  • Former Member
    0 Former Member over 5 years ago

    Same issue as user below in vivofit 4s, Spotify already on phone and connect app says it’s downloaded but then Ted bar says error and doesn’t seem to sync