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Spotify CIQ App not working correctly

Garmin-Blake
over 5 years ago

This thread has been closed. We appreciate the helpful feedback and have used it to put together the content below to help guide through initial setup and answer common troubleshooting questions.

We'll continue to incorporate your feedback and improve our products. If you continue to have issues, please reach out to Product Support for additional help.

  • Former Member
    0 Former Member over 5 years ago

    Hi, I have 645 music and couldn't update Spotify so I ended up uninstalling it and now I can't install it again. It says it is downloading and then goes back to install and is very frustrating. I have a Samsung S8

  • Former Member
    0 Former Member over 5 years ago

    sync failure, I phone, apple ear pods

  • Former Member
    0 Former Member over 5 years ago

    My venu says I have correctly installed Spotify using the garmin connect app. I get the the point on my watch where it tells me to log in to Spotify using my phone on the garmin connect app, but there is no available option to log on. I have tried deleting Spotify and reinstalling but still I haven’t got to the point where I can use my log in details.

  • Former Member
    0 Former Member over 5 years ago

    Apps just queue.

  • Former Member
    0 Former Member over 5 years ago

    Cannot download apps. Just queues and errors out

  • Former Member
    0 Former Member over 5 years ago

    Spotify downloaded on my watch but connect iq won’t give me an option to log in

  • Former Member
    0 Former Member over 5 years ago

    Failing to open on my device after successfully installing it.

    Samsung S6 Edge

    Apple AirPods

    Forerunner 645

    Used Spotify about 3 weeks ago.

  • Former Member
    0 Former Member over 5 years ago

    Setting up Vivoactive4s with iPhone X on latest iOS. Spotify already in use on the phone but Connect refuses to see it. It wants to download it again but errors out and won’t progress. Annoying. :( 

  • 0 over 5 years ago in reply to Former Member

    Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.

  • 0 over 5 years ago in reply to Former Member

    Thank you for the Feedback. I apologize for the frustrating experience you have had with this app. We would like to troubleshoot this issue with you further, I have sent you a private message, please reply with the requested information.