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VO2Max no longer updating - Software v3.90 - Vivomove Style

Hi all,

it seems that since the update to 3.90 (Vivomove Style), the watch is not providing an estimate of VO2max during running activities. Before the update, the watch would provide an estimate for all the runs. Is this a known issue?

Thanks!

Top Replies

Batman over 3 years ago +2

After the update to 3.90 I had a problem with my Style no longer recording Body Battery values. After two nights of Body Battery flat lining to almost zero, I reset the watch, removed it from the Garmin…
Garmin-AmberD over 3 years ago in reply to didney +1

Hey there!! My apologies, we missed this thread of posting by accident. We just posted them for you!

All Replies

0 Batman over 3 years ago in reply to 4037778

@4037778 , thanks for adding your feedback. This is such an obvious thing that I really hope there is something else at play and it was not that whoever tested the software at Garmin missed it...

What kind of phone do you have? I have a Samsung 9 with Android 10. It would be interesting to see if there is a difference between Android and iOS, although seeing the "Current" VO2 Max still stuck on my Garmin Connect web page tells me it is something in the data processing itself, regardless of platform.

0 4037778 over 3 years ago in reply to Batman

I've got an iPhone ( iOS 14.4.2) so seems like it's independent of the platform.

0 Garmin-AmberD over 3 years ago in reply to Batman

Ok, perfect! Thank you! I will see what needs to happen from here!

0 Batman over 3 years ago in reply to 4037778

@4037778 thanks, I suppose you have the "Current" value still stuck in the Garmin Connect web page as well?

0 4037778 over 3 years ago in reply to Batman

on the Garmin connect web page actually doesn't say what the "Current" value date is..unfortunately (or fortunately) the VO2max didn't change from my April last reading so I can't count on the number change.

0 Batman over 3 years ago in reply to 4037778

4037778, ah, interesting. On my page I see the date in the top left corner of the color wheel widget:

With yesterday's run and update my VO2 Max went up one point from the April 19 value, so at least I can easily see where it was updated and where not

0 4037778 over 3 years ago in reply to Batman

Interesting, If I go Reports->VO2max it doesn't show up the date but on one of my ad-hoc report that has the VO2max does show the date: 27 of April. So yes, it is stuck on the web page as well.

0 Garmin-AmberD over 3 years ago in reply to Batman

Hey! I just spoke with my team. The issue with the device is fixed. I see what you are saying with Connect. This was reported already and the issue is with Connect itself, this has already been escalated as well! If you click the 4 week, you will see your updated V02 Max.

0 Batman over 3 years ago in reply to Garmin-AmberD

Garmin-AmberD, thanks, this is what I and 4037778 had already reported .

The 4w, 12w and 6m graphs are updating correctly and so is the value shown on the watch display. The problem now is that VO2 Max is still stuck on an old value ONLY in the "Current" VO2 Max screen (color wheel) in both the app and the web page of Garmin Connect.

Hope you guys can figure this out soon, at least we are making progress...

0 Garmin-AmberD over 3 years ago in reply to Batman

Yes, and its escalated which is great! As always Batman thank you for patience and I will do my best to keep you all updated with any new information I am given!