This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Vivo3s resetting before saving activity, sonce a recent software update.

2 weeks ago, inremeber seeing a message on my Vivo3s saying software had been updated. On 3 occasions since, whilst out running, the watch resets leaving a solid triangle on the display. As a result, none of the activity saves. Steps etc reset to zero.

Top Replies

1463695 over 1 year ago +1

Did you ever solve this? Mine has just started doing the same but only on walk/run activities using GPS

All Replies

0 1463695 over 1 year ago

Did you ever solve this? Mine has just started doing the same but only on walk/run activities using GPS

0 Mingui over 1 year ago

Dame problem here

0 2775308 over 1 year ago in reply to 1463695

Hi. Resolution was raising with Garmin, as the watch was inside 12 months old; they sent me a replacement (refurbished). 10 months on, that is still going.

0 1463695 over 1 year ago in reply to 2775308

Ah thankyou. Mine was bought as a refurb over 12 months ago anyway so it looks like I'm going to be looking for a new one

0 7450056 over 1 year ago in reply to 1463695

same issue with vivomove 3s on 5.30 SW

0 1463695 over 1 year ago in reply to 7450056

Definitely looks like a known issue to me. I tried everything advised with no luck so ended up getting another one and giving the other one to my grandaughter as she can manage without. Mine was quite Definitely only when using GPS to track