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vivofit 4 skin irritation

Hi, I bought 2 Vivofit 4 for my daughters and they both get the skin on the wrist itching, peeling and red, They end up not using it. Is there a warranty that I can use ?
I have a Fenix model myself and I don't have any issues.

takk

Emilio

Top Replies

Garmin-Kevin over 3 years ago +2 verified

We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed…
8428895 over 4 years ago +1

I also have a Vivoactive 4s and get this same irritation issue. Quite disappointing from an otherwise superb watch. Not what I expected for £240.

All Replies

0 1539741 over 4 years ago

I also purchased a vivoactive 4S watch. I didn't get a rash in the first 2 weeks. Then a rash intermiitently and now I have had to stop wearing my watch so that the skin on my wrist can recover. I noticed on previous comment threads, regarding the same problem with the vivoactive 3 bands, that a Garmin rep said it is only a problem with about 1% of the population but there were a lot of people with the same problem. I like my watch but expect a better quality watch band with a watch of thus price.

Rondalyn

0 7002581 over 4 years ago

I've currently got the same problem. Had the watch since November, but now cannot wear due to my skin turning red, blistering and peeling. Really annoyed.

0 8428895 over 4 years ago

I also have a Vivoactive 4s and get this same irritation issue. Quite disappointing from an otherwise superb watch. Not what I expected for £240.

0 Former Member over 4 years ago in reply to 1539741

definitely have the skin problem with the Vivifit 3

0 9190424 over 4 years ago

I have the same problem with the strap too! Loosening the band doesnt help!

0 9190424 over 4 years ago

Has anyone tried to use non-branded bands from amazon?

0 1876111 over 3 years ago

[deleted]

+1 Garmin-AmberD over 3 years ago in reply to 1876111

Hello. If you are experiencing this please reach to your local Garmin Support!

0 8428895 over 3 years ago in reply to Garmin-AmberD

Garmin-amberD how do I do this please?

0 Garmin-AmberD over 3 years ago in reply to 8428895

Hello! Sure thing, I will private message you!