Hi, I bought 2 Vivofit 4 for my daughters and they both get the skin on the wrist itching, peeling and red, They end up not using it. Is there a warranty that I can use ?
I have a Fenix model myself and I don't have any issues.
takk
Emilio
Hi, I bought 2 Vivofit 4 for my daughters and they both get the skin on the wrist itching, peeling and red, They end up not using it. Is there a warranty that I can use ?
I have a Fenix model myself and I don't have any issues.
takk
Emilio
We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed…
I also have a Vivoactive 4s and get this same irritation issue. Quite disappointing from an otherwise superb watch. Not what I expected for £240.
I had purchased a vivosmart watch and the heart monitor lights at the back of the watch burned my wrist. Apparently it can happen in about one % of the population and therefore you have to stick to the watches without them.
I used the vivofit1 for 9 years until it died and now using the vivofit4 without any problems, apart from the syncing issues.
We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides important information regarding the wear and care of your Garmin watch: https://www.garmin.com/watch-fit-and-care/
If you feel that this issue warrants further discussion please reach out to Garmin Product Support via Garmin Support Center