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burning sores wearing a Garmin watch

I’m getting sores and burns from wearing my Garmin watch. I’ve had it for approximately 3/4 years now and it’s only the last few months that it’s been a problem. I wash it regularly and wait for sores to clear but it is only a matter of hours before the irritation starts again. It’s mainly in the area of the sensors. Surely this isnt ok?

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seilogramp over 2 years ago +1 verified

Suggest contacting Garmin directly, preferably via chat or phone - https://support.garmin.com

Rash or Irritation happening on my wrist

Garmin-Blake said:
Any user who experiences any sort of skin irritation…

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+1 seilogramp over 2 years ago

Suggest contacting Garmin directly, preferably via chat or phone - https://support.garmin.com

Rash or Irritation happening on my wrist

Garmin-Blake said:
Any user who experiences any sort of skin irritation will need to reach out to us directly at support.garmin.com. We will need to gather information from you that we would not ask for in a public forum. These complaints are taken seriously and we will work to find the most suitable solution as quickly as possible.