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Animated workouts not showing up on my watch

1620451 over 3 years ago

Hello,

None of my workouts that I have uploaded from Garmin connect are showing the animations, when on my watch. My software is up to date and I have tried a hard reset. I also have checked that enable video is on for my workouts.

Any ideas?

Thanks!

0 Garmin-Kevin over 3 years ago

Thank you for your participation in this forum thread. So that I may assist you further, please reply with the following:

May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?

0 bhuggins over 3 years ago in reply to Garmin-Kevin

My Garmin Venu also does not show animated workouts. I have tried everything - hard resets, deleting and re-installing workouts, updates and ensuring the “enable videos” is on. But still no luck; the whole reason I got this watch was for the animated yoga workouts - but they don’t work. Please help!

0 Garmin-Kevin over 3 years ago in reply to bhuggins

bhuggins please answer the questions in my original comment so that I may assist you further.

0 bhuggins over 3 years ago in reply to Garmin-Kevin

Thanks for the quick response! Yes, you have permission to email me and to view my connect account. I live in Canada. Thank you!

0 bhuggins over 3 years ago in reply to Garmin-Kevin

Is there any update on this?

0 Garmin-Kevin over 3 years ago in reply to bhuggins

bhuggins what Yoga Workouts are you running on the watch that are not showing the animated workouts? Can you please record a video showing what your watch looks like when you try this? Please make sure that the video shows you going to the "Enable Videos" toggle showing that it is turned on, then it should show you choosing a downloaded Yoga Workout to run on the watch, then please start the activity.

See my video below for how yours should look.

0 bhuggins over 3 years ago in reply to Garmin-Kevin

Please see attached video, I have tried multiple yoga workouts - including the Yoga 101 as shown in your video and none of them will show the animated workout.

0 bhuggins over 3 years ago in reply to bhuggins

0 1566375 over 2 years ago in reply to bhuggins

You press “View” the steps in the sub menu and then click any workout listed from the scroll menu that comes up and the animated workout will begin. You can do that with each step listed.