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Sleep Tracking Venu WTH ????

Hello All

I have recently purchased a Garmin Venu and been extremely disappointed by the inaccuracy of the sleep tracking. I made sure that i made all software updates but no improvements at all.

The watch does not detect my awake hours during the night or the time that i go to bed or the time i wake up and always tells me that i slept for 10 hours which is completely wrong. (Not even sure about the sleep stages but im assuming if it cant get the timing right , the sleep stages are also incorrect)

I have already started the process to return it to amazon where i bought it from but i wanted to post this here because all the reviews praise the watch but a 20$ sleep tracker from aliexpress is way better than what garmin shows me.

Shame i have to go back to fitbit because i like the style of the garmin venu but the sleep tracking is 1/10.

If you want sleep tracking , Garmin is NOT the brand to get. Other than that the watch is decent when it comes to gps and physical activity tracking but definetly not worth the 450$ CAD.

Top Replies

Chris.E.Gati over 4 years ago +5

I had the same experience. I came from a Fitbit Versa to Vivoactive 4. The sleep tracking was such a dissapoitment that i returned the Garmin, and went back to Fitbit. Will make the jumt to Garmin when…
3009614 over 4 years ago +3

lol they call it advanced sleep monitoring on the venu but it doesn't have the firstbeat sleep but somehow the fr245 which isn't even marketed towards that does... hmmmm...
4703647 over 4 years ago in reply to Garmin-AmberD +3

Garmin-AmberD said:
Thank you for taking the time to share your experience with the Venu, although we obviously hope for everyone to have a more positive experience with our products. I am curious if you…

All Replies

0 Garmin-AmberD over 4 years ago

Thank you for taking the time to share your experience with the Venu, although we obviously hope for everyone to have a more positive experience with our products. I am curious if you have reached out to us for any sort of assistance or troubleshooting before deciding to return this product. This is of course your decision to make, but we are always happy to help however we can to resolve any issues you run into and would like to help you out as well because this may be something we can resolve for you.

Advanced Sleep Monitoring Watch Compatibility If you scroll down to "Ensuring the Most Accurate Sleep Data", there are a few things to look at to be sure the sleep is set up properly.

0 9187316 over 4 years ago in reply to Garmin-AmberD

Thank you for the prompt reply but i already tried all the torubleshooting that i fouind online and the garmin website , i wear the watch all day not only 2 hours before bed , heart rate is always on and thew watch is snug on my wrist , DOB is correct , and its set to the preffered activity tracker. I scoured the forum and reddit for any help but all i see is complaints similar to mine not only on the venu but also fenix and vivoactive .

https://www.reddit.com/r/Garmin/comments/e7x41c/sleeping_inaccuracy_on_venu/

https://www.reddit.com/r/Garmin/comments/b0c89n/sleep_tracking_is_a_joke/

https://www.reddit.com/r/Garmin/comments/a2ca0e/poor_sleep_tracking_vs_fitbit_does_it_get_better/

https://www.reddit.com/r/Garmin/comments/dma9jc/useless_sleep_tracking/

https://forums.garmin.com/sports-fitness/healthandwellness/f/venu/206121/sleep-tracking-accuracy

https://forums.garmin.com/sports-fitness/healthandwellness/f/venu/220690/garmin-sleep-tracking

0 3009614 over 4 years ago

lol they call it advanced sleep monitoring on the venu but it doesn't have the firstbeat sleep but somehow the fr245 which isn't even marketed towards that does... hmmmm...

0 4703647 over 4 years ago in reply to Garmin-AmberD

Garmin-AmberD said:
Thank you for taking the time to share your experience with the Venu, although we obviously hope for everyone to have a more positive experience with our products. I am curious if you have reached out to us for any sort of assistance or troubleshooting before deciding to return this product. This is of course your decision to make, but we are always happy to help however we can to resolve any issues you run into and would like to help you out as well because this may be something we can resolve for you.

Advanced Sleep Monitoring Watch Compatibility If you scroll down to "Ensuring the Most Accurate Sleep Data", there are a few things to look at to be sure the sleep is set up properly.

For real? Garmin's sleep tracking is useless no matter what steps I take. It is useless full stop. And you guys at Garmin know about it but still try to convince your customers that it's not the case. Pathetic.

0 STB over 4 years ago in reply to 3009614

This is sadly correct. I have read on the VA4 forum that someone had contacted the Garmin engineers, and they said no "new" functionality (i.e. Firstbeat algorithms) would be added to VA4/Venu watches.

This is a huge shortcoming. I will return my watch and perhaps repurchase it if ever they have made the software updates so that the promised functions all work, notably sleep tracking, pulse ox-measurement, and bluetooth volume control. It's a shame, as battery life is first in class, screens are good on both Venu and VA, and HR and GPS are really good. Yet you don't need a mid-level smartwatch for those functions.

0 Tim over 4 years ago

Completely agree. Used to have a Fitbit Versa. Sleep tracking was not great, but much, much better than the Venu.

Mostly I'm really pleased with my Venu except for the lack of an ebike activity and the sleep tracking, which you can completely forget about, it's utterly useless for me.

It seems to assume that you sleep well. You go to bed at the time you've entered and wake up at the time you've entered. Wake up for any length of time within that period? You're sleeping, honest. Sleep during the day? You're still awake, trust us.

The stupid thing is that accurate sleep tracking is of most interest for those of us that don't sleep well. If you always get good sleep, you're not going to be tracking your sleeping.

Maybe the parameters should be (optionally) tuned to assume one sleeps badly?

0 Chris.E.Gati over 4 years ago

I had the same experience. I came from a Fitbit Versa to Vivoactive 4. The sleep tracking was such a dissapoitment that i returned the Garmin, and went back to Fitbit. Will make the jumt to Garmin when proper sleep tracking is sorted out.