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My venu keeps disconnecting from Bluetooth on my phone and needs to be reconnected manually. How do I get it to automatically reconnect?

every time ai leave my phone downstairs and I go upstairs out if Bluetooth range my Venu disconnects from Bluetooth on my phone and needs to be reconnected manually. How do I get it to automatically reconnect?

  • and

    testing this (since this morning) as mentioned : 

    - remove all BT connections on the phone (unpair)

    - remove my Venu from the Garmin App 

    - clear BT cache (i didn't clear the garmin app cache)

    - restart phone + restart Venu

    - pair again the Venu with Garmin App

    - sync and setup again the Venu

    - add new other BT device (only 1 at the moment)

    under monitoring and wait for any improvements :-)

  • Fingers crossed . I've had no issues since. If only could get the sleep tracking right

  • If you don't move around with a low heart rate it could detect premature sleep.

    On Garmin Connect App have you set User Settings -- Bed Time -- Wake Time ?

  • HI there, Are you leaving your Garmin app running in the back ground? If so, and you are still experiencing drops I would like to get that escalated for you. 

  • bad news, the workaround doesn't work better...

    I have still disconnections on my Venu like I told before. Moreover, I have experienced more troubleshooting and I can add that the Venu shows me the message "connected" or "disconnected" during those events (info --> my phone is at 1 meter maximum of my Venu) : 

    - use the WIFI network on the Venu to check update  (i have the message : "searching for the WIFI network" then immediately I have the message "phone disconnected" --> so, I am guessing there is no issue related to my phone as the operations occured only on my Venu

    - when I received a call on my phone + answering with my BT headset --> immediately the Venu shows me a message "phone disconnected". I hadn't this behavior before with a simple HR+ device. very strange.

    i would like to add that now I have only 1 BT device configured on my phone + my Venu. Garmin is running in the background and I checked that there is no "optimization for the battery" on the Garmin App.

    what else ??

    would be very great to have a deep dig on that problem from garmin please.

  • I have same problem for a month, there in forum i got many solutions , but still have same problem, my problem is only one disconectinn and connecting all the time, even when im 50cm away from my phone. This is realy *** :D that you paid price like that and getting these bugs :) so i just turned off connection notofication i my watch and thats it, cause nobody coulr give me suitable solution

  • : I am pretty sure Garmin Connect is running in the background. I tried to use "stop the app" on Android (kill the process in the background) and my Venu notified me directly with a "disconnected" message and few seconds later : "Connected" because the app was re-running in the background.

    I am trying the new release : 5.46 since this morning. will see if there is any improvement on BT connection (I read there is one on "notifications" with 5.30)

  • I had this problem with my older Forerunner so decided it was time to upgrade and bought a Venu but I'm having the exact same problem on Android. I've just switched to 5.46 to see if it helps at all.

  • same for me : no improvement. issue still here.

    this afternoon, I was calling with my phone + BT headset --> during the dialing, the Venu notified me with a "disconnected" :-(

    Might it be the Garmin Connect App ?? why not, but again with my HR+ no problem, no issue, same phone ...