This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Venu swim workout

Former Member
Former Member

I can't understand why I can create custom workouts (and load them in Venu) for run, bike, strength, cardio, yoga, pilates and not for swimming

  • Why did you change/delete your previous post?

    Hello, If any posts are changed by Garmin it's to ensure correct information has been posted. Although, I do not recall changing or deleting anything. 

    Apologies are zero. Since you talk about creating your own workouts and downloading them to the watch, without any exclusion or specification for swimming, why can't I do it? As you can see your advertisement/communication is (deliberately?) lacking important information and it's really too late when the customer finds it out.

    This being the case I want a total refund

     While I can assure you there were no attempts to misinform our customers, I can see where the misunderstanding would be and I appreciate very much the screen shot you provided. I have created a case and sent this to my team. As for any requests regarding exchanges or refunds, I will need you to reach out to your local Garmin Support. 

    I also wanted to provide this link for any future reference. This article is available in our Support section and it clarifies what each device is capable of in regards to custom workouts. 

    Which Workout Type in Garmin Connect Is Compatible With My Garmin Watch?