Body Battery just quit working about a week ago after an update, what can I do to fix it? Everything else works fine, body battery used to work for a year no problems.
I have the Garmin venu sq
Body Battery just quit working about a week ago after an update, what can I do to fix it? Everything else works fine, body battery used to work for a year no problems.
I have the Garmin venu sq
All-
We continue to look into the reports of this issue. When we have any new information on this, we will be sure to post to this thread!
All:
This issue was resolved with the 3.30 SW update. For new reports after 3.30, please start a new thread and include details on when/how you experience this as well as examples, screenshots, etc.
Do you see a reading on the watch itself? I’d do a hard reset by holding down the A button for 10 seconds (past any emergency notifications until the watch turns off). Then press A to turn it back…
Garmin-Kevin I am also having this issue with my Venu Sq - missing heart rate data from 10th January onwards. It has been showing "live" when connected to the Garmin Connect app but no historical data has saved. Heart rate data could be broadcast however, as I used the watch with Zwift during this time. You may email me and view my account, I'm in the UK.
Any update on this Kevin?
CindiL looks like Engineering is still working on a fix for this. We'll keep everyone updated here, when available.
1. Issues happening randomly. Recently no data from Monday 17th January till today. Resetting watch helps solve situation for couple of days then it's back again.
2. Yes
3. Yes.
4. UK
I’m curious to those having this issue if you are using any downloaded watch faces or apps? I have removed all of my watch faces and one app I used for hiking and now for a few days since my last reset and removing them all, everything is working.
After removing all watch faces (other than the ones you can create with the watch) and a hiking app I had, it still hasn’t happened…so maybe related? I check it multiple times a day and so far so good. I’ll be charging tomorrow though so we’ll see.
The same thing happens to me. It stops recording the heartbeat on the app even after a recording of a physical activity in mtb.
I'm sorry for my english. I'm using google translate.