Right Sensor Missing

Hi, could you PLEASE post a picture?
Maybe this can help all of us ...

Thanks a lot ....

Picture posted by vector-info in post #9 of this thread. Just maake sure to cut the tape to size. none of the side should be exposed and stretch it tight as you apply to minimise thickness. Don't overlap the tape either. It will be a snug fit getting the batteries back in.

Since then I have also contacted garmin support through their online chat, referred them to this thread and within 5 minutes they had agreed to send me out 2 new battery door covers which will take 3 to 5 days. Hopefully the design has been revised if not it will be a case of if it happens again, repeat.

Thanks... I'll try it tomorrow...
1) since then, no more dropouts ?
2) why do you need a new battery door cover ?

regards....

Since then 2 cycles no dropouts. I requested new battery door covers as I should not need to tape the batteries to use the product and I expect this issue not to happen again with the new battery doors.

I too am facing the same problems. Tried all (new batteries, left/right cap swap, tape over batteries although the black insulators are in place) recommendations mentioned earlier in this thread to no avail. It is bluntly evident that there is a manufacturing (or worst design) defect here guys.
At his point the pedals are unusable and i am unable to train. Never had a single problem with my Rotor Crankset, at this point i am regretting going to Vector 3. Seriously considering requesting a refund.

I provide two FIT files (connect links actually) if anyone wants to verify.
https://connect.garmin.com/modern/activity/2463026559

https://connect.garmin.com/modern/activity/2465761449

I have contacted garmin support but received no reply after 4 days. Slight disappointment.

Hope to get some sort of response from them here.

And the malfunctions continue... After an hour and a half into the ride the right pedal stopped showing any power.

I also noticed since it was nighttime that the led of the right pedal was constantly blinking alternating between red/green once per second roughly. The left one was not. Is this normal? happens to anyone else?

https://connect.garmin.com/modern/activity/2473775757

Any help? suddenly all the garmin ppl disappeared...

I also noticed since it was nighttime that the led of the right pedal was constantly blinking alternating between red/green once per second roughly. The left one was not. Is this normal? happens to anyone else?

Do you have your pedals paired to Garmin Connect Mobile on your phone? If so, delete the connection on the phone, and see if that improves the situation.

When is Garmin planning to release an update to fix these bugs?

Do you have your pedals paired to Garmin Connect Mobile on your phone? If so, delete the connection on the phone, and see if that improves the situation.

I do and will try your suggestion but i think it is not going to help.

The pedal was reporting a low battery situation ( on a set of batteries that have 5 hours of operation, same as the left pedal which is still going strong).

Something is draining the battery on the right pedals which subsequently causes the missing pedal error and the loss of cycling dynamics and/or power.

Could this be batteries short circuiting or you guys need to look into your S/W a bit harder?

It it is at least a step forward getting some acknowledgement after 7 days.

PS the bluetooth on my phone was disabled during the ride .

If you've got a low battery indication then you should address this before trying any other fixes.
If you are taping the batteries together, then it is important to get the tape to completely cover the cylindrical surface of the batteries including the rounded shoulder.
It may help to apply a small dab of baby oil or other mineral oil to the battery contacts, to help prevent fretting.

The red/green blinking lights is symptomatic of the phone app trying to connect to the right pedal so if you're seeing that, then removing Vector from the Garmin Connect Mobile device list is the best interim solution. This behaviour is being investigated but as yet there is no timeline for when it will be resolved.

If you've got a low battery indication then you should address this before trying any other fixes.
If you are taping the batteries together, then it is important to get the tape to completely cover the cylindrical surface of the batteries including the rounded shoulder.
It may help to apply a small dab of baby oil or other mineral oil to the battery contacts, to help prevent fretting.

The red/green blinking lights is symptomatic of the phone app trying to connect to the right pedal so if you're seeing that, then removing Vector from the Garmin Connect Mobile device list is the best interim solution. This behaviour is being investigated but as yet there is no timeline for when it will be resolved.

The blinkink light IS the way of the pedal to report a low battery condition, at least according to the manual...

On closer inspection one of the insulating tapes is missing.

How do i get a set of new ones? Is there going to be a re-design, obviously taping the batteries is not a solution.
I have removed V3 from connect although i don’t understand how they can communicate without bluetooth enabled.

Will try and let you know.