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Display on watch face is showing a blotch

Former Member over 5 years ago

There has been no damage to the glass face. This blotch appeared on 19 April 20. I did not have any incident or issue with the display previously. The above shows a slight increase in the size of this mark on the face (from 19 Apr - 01 May). Has this occurred with similar models? Is there anything that I can do to stop it increasing? Product bought in Aug2018.

0 Winbatch over 5 years ago

No idea, but out of curiosity:

- Does it show up on all screens or only the 'main' screen? (like in a run, or settings, or music)

- What happens if you change your watch face via garmin connect? (If that works and it goes away ,what happens if you put the original face back?

0 pcraenme over 5 years ago

This is a known issue. Check: forums.garmin.com/.../white-circle-on-display

0 Former Member over 5 years ago in reply to Winbatch

It is on the watch itself as opposed to the type of watch face or the screen that’s been shown.

0 Former Member over 5 years ago in reply to pcraenme

There is no reason or fix listed other than To get it replaced by Garmin.

0 pcraenme over 5 years ago in reply to Former Member

I personally did not have this issue, but found the link talking about it. I would call Garmin Support and they will tell you what to do about it.

0 Tiago78 over 5 years ago

I have that problem with my previous forerunner 245 two times. Then I bought the 645 hoping do not have the same issue. Seeing your post is like a nightmare for me