Which device? Do you get a "GPS ready" alert on your watch before you start your activity? Are you using the appropriate activity when starting your run? Is that activity set as an outdoor activity using GPS? Can you post a link to one of your problematic activities from Garmin Connect Web.
Has it ever worked for you? I'm wondering if you're using Move IQ or actually starting the activity correctly - Going for a runI would also connect your watch via USB and a computer to sync using Garmin Express. This sometimes fixes issues like this including GPS and software updates. Beyond that, consider a soft reset, then if needed a hard reset to get the watch back to day 1 factory settings.
I’ve used it for years, recently resorted to a few treadmill runs due to quarantine! One run last week picked up fine but a few before and after have not. is there somewhere I can change the activity to outdoor running? I noticed on another forum question that you can amend your Activity Profile??
