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Heart rate sensor not Working after update. WHR:0.00 zero version!?

Before two days the watch prompt me to make the update (HR 2.70), I did it, and then the heart rate is gone. In System I have WHR:0.00(0.00.00)
Where did the firmware for heart rate gone?
What can I do now? All the updates ware ok until now.
Today I have also updated to version 4.6 but the Heart rete sensor is still not working.
It still has version WHR: 0.00
I have done many Restore defaults, but still no change.
Please help!

0 Former Member over 9 years ago

I fixed the heart rate sensor following this thread! Thanks to ASmugDill

https://forums.garmin.com/showthread.php?351968-Forerunner-235-No-Heart-Rate

0 Former Member over 9 years ago

We have been monitoring the reports of the WHR version reverting to 0.00 that have been discussed in this forum. We have escalated this issue to the device teams for further investigation to determine the root cause. In the meantime users have found a workaround to this issue, that has worked for other users (Posted by ASmugDill above). We apologize for any inconvenience, and appreciate the feedback regarding this issue.

0 Former Member over 9 years ago

We have been monitoring the reports of the WHR version reverting to 0.00 that have been discussed in this forum. We have escalated this issue to the device teams for further investigation to determine the root cause. In the meantime users have found a workaround to this issue, that has worked for other users (https://forums.garmin.com/showthread...460#post852460). We apologize for any inconvenience, and appreciate the feedback regarding this issue.

That link doesn't work..sorry

https://forums.garmin.com/showthread.php?351968-Forerunner-235-No-Heart-Rate

0 kostaskaterini over 9 years ago

The Methode with hard reset did not worked for me.
I turned off the sensor, did hard reset from the settings but the Heard rate sensor is auto enabled after the hard reset.
So it didn't worked.
Still the sensor is dead

0 Former Member over 9 years ago

The Methode with hard reset did not worked for me.
I turned off the sensor, did hard reset from the settings but the Heard rate sensor is auto enabled after the hard reset.
So it didn't worked.
Still the sensor is dead

Just to clarify, you did hard reset like it is described in this link http://www8.garmin.com/manuals/webhelp/forerunner230/EN-US/GUID-FE7137DB-B929-4BD6-B76F-EC5E27AD50B3.html ?
Because if you did a reset to factory settings it doesn't work.

0 kostaskaterini over 9 years ago

Bobi, thank You for your explanation! I didn't know that.
I was making reset from the settings.
Now the heart rate is back!!!
Thanks again!!!