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When can we expect an update from 12.60 to fix the Navigation?

nickdodo over 4 years ago

The Edge 820 Navigation was broken by 12.60. Any idea when we will get an update?

Also see

https://forums.garmin.com/sports-fitness/cycling/f/edge-820/237018/garmin-820-navigation-not-working

and

https://forums.garmin.com/sports-fitness/cycling/f/edge-820/235686/edge-820---12-60-navigation-broken

Nick

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0 GARYVIRSHUP over 4 years ago

I went out on a ride and even though I was on the course, for some reason my Garmin 820 kept saying OFF COURSE. In Map view I was on the course. Is that whats happening to you Nickdodo?

0 nickdodo over 4 years ago in reply to GARYVIRSHUP

Exactly that Garyvirshup,

Also it doesn't give turn by turn or distance to go. I assume because it doesn't find the course - even though you are on it.

I contacted Garmin support but I don't think the believed me.

Nick

+1 Garmin-Matthew over 4 years ago

We are aware of this problem and actively working on a resolution. I apologize for any inconvenience this has caused. Please join the conversation here: https://forums.garmin.com/sports-fitness/cycling/f/edge-820/235686/edge-820---12-60-navigation-broken