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Cadence Sensor connects, but no data

Former Member over 5 years ago

Hi,

I jumped on my summer bike for the first time this year. The cadence and speed sensors connected fine, but I got no cadence sensor data on the 1030. I have changed the battery, but still no data. I am don’t have the new 9.5 firmware. Maybe that will fix it, but has anyone else seen this issue?

Best wishes Michael

0 Former Member over 5 years ago

I have removed the sensors from the 1030 and tried to re-add them. If I do a search all I see the cadence/speed sensor. I add that and no data. If I search for cadence sensor only, it shows up and works. Strangely it is also showing a power meter I don’t have.

I am still waiting for 9.5 to be available.

0 cheracogoff over 5 years ago in reply to Former Member

Which sensors do you have? The older type which is one unit with both sensors ( GSC - 10) or the newer separate sensors? I think the newer sensors have to be paired separately. That is the way it shows on my 1030.

As for the power meter showing up, I can't see how that is happening unless there is a bike nearby with a power meter.

0 mcinner1 over 5 years ago in reply to Former Member

A speed/cadence sensor and a power sensor with the same ID number normally indicates an ebike or a trainer. Strange...

0 Former Member over 5 years ago in reply to mcinner1

That is the confusing part. I have these Amazon. The ANT+ only. I don’t have a power meter, but I have now realised as I type this it is picking up my Wattbike Atom from the summerhouse . I will turn that off and then delete all the sensors again and repair. I am still confused why the sensors didn’t work yesterday. I turned off the 1030 well away from the house and it still didn’t work.

You are correct about pairing them separately. The working one on my winter bike shows them as two devices. I will update once I retest.

0 Former Member over 5 years ago

Another update. I have removed all sensors from the 1030. The power meter was the Atom. I added that and named it. I then turned off the sensors on the 1030. I have paired both the cadence and speed sensors on both bikes. They’re named to the correct bike. I have turned off the sensors on the winter bike. Even though both the cadence and speed sensor are connected, and I can see the firmware and battery status which is good, I still get no data. I will have another look tomorrow. I have restarted the 1030 multiple times.

0 Mc-Gyver over 5 years ago in reply to Former Member

Don't forget to align the magnets.

0 Former Member over 5 years ago in reply to Mc-Gyver

These ones don’t have magnets.

0 cheracogoff over 5 years ago in reply to Former Member

If you added the power meter from the Atom, the 1030 will get it's cadence from the power meter. Could that be the issue?

0 Former Member over 5 years ago in reply to cheracogoff

The Atom is off and I have turned off the sensor on the 1030. Once the 1030 has a power meter will it always try to use it for cadence? I need no speed data either.

0 cheracogoff over 5 years ago in reply to Former Member

The only other thing I can think of is the cadence sensor is not working correctly but in my experience that is very rare. Can you try pairing it to another Edge?