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Not recording number of lengths correctly

Hi all. Since getting my Swim 2 in Dec, I don’t think I’ve ever had a week where it 100% recorded lengths correctly.  Was usually the first swim of the week on a Monday that would be a bit glitchy but remaining swims in the week usually (about 90%)  ok.  I put it down to my poor technique.  This week, since the last update though not one swim has recorded correctly - yesterday for example I swam 2250m and it only recorded 1850, so dropping out about 50m every 500m interval. I am just swimming front crawl in a 25m pool, no tumble turn.  Is it all due to my techinque?  I always try to push off strong at each turn.  

I did find during some swims that it would have gone wrong, but a length or two later would have fixed itself - how does it do that?  I thought that if your SWOLF suddenly went from say 56 to over 100 it would realise something was wrong and try to fix, or am I wrong with that?

Anyway, does anyone have advice or is anyone experiencing the same since last update?

  • I have had lengths added mid-length too. Its so easily fixed by adding a check with a user-defined minimum time for a length

  • I don't care so much about the log. I need real-time intervals time& distance and I make Olympic  records because my watch adds pools to the count.

  • I had the opposite issue of the watch adding lengths before I completed one.  I took a swim clinic 2 months ago and now have the same issue you do.  Garmin Support is not helpful; just sent me the FAQ and said it was my technique, i.e. not pushing off from the end of the pool strongly.  However, I do.  Today it didn’t count 20 lengths.  I just count myself and edit on Garmin Connect.