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Cannot Connect to PC via USB

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I am using a Forerunner 970. The firmware version is 16.28. Garmin Express cannot detect it when plugged via USB. I am using Windows 11. I've tried different cables.

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    Hi, i do have the same problem on one specific windows 11 PC. I tried on different PC and it worked well there. Maybe wrong USB Chipset or driver? The PC which is not working is from Lenovo. 

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    Try this:

    The "force connect" workaround is a specific button-hold sequence that bypasses the watch's normal boot-up and forces it into Mass Storage Mode. This is particularly useful for the Forerunner 970 if the computer is failing to recognize it as a drive.

    The "Force Mass Storage" Workaround

    1. Disconnect the watch from the USB-C cable and Power it OFF completely.

    2. Press and hold the START/STOP button (top right).

    3. While still holding the button, plug the USB-C cable into your computer and then into the watch.

    4. Keep holding the START/STOP button for at least 30 seconds.

    5. If successful, the watch should eventually show a USB/Computer icon or simply appear as a new "Drive" in your File Explorer (PC) or Finder (Mac).

    6. Once you see it on the computer, you can release the button.