Is this watch supported by Garmin

dtunney 7 days ago

So many bugs.
So many issues.

So little information and updates.

What is going on?

Is the expectation we just return them and wait for the 975?

Top Replies

Fozzee1970 6 days ago in reply to kerlaz +7
- Think you are missing the fact there are urgent bugs that require fixing.now. This has nothing to do with the quarterly update cycle!
2362739 7 days ago +4

Clearly Garmin doesn't care, too big to fail, people will buy anyway. Today I woke up late, seems that watch froze at 8.23am but when I checked my phone it was 9.09 am, industry in general started pushing…
gerstlauer 6 days ago +2

One single fix in 6.18... I'd heard Garmin had poor product support, but that's laughable

All Replies

0 svaza 6 days ago

Have been using 970 for a month now. Got a defective piece where it used to occasionally ghost touch and start actinf on own as of pocesssed.

connected with garmin support and they sent a brand new replacement .

no issues since 3 weeks now. Already completed running 50+ miles in it and several strength training.

0 hakanwidlund 6 days ago in reply to kerlaz

Has Garmin stated that there is a quarterly cycle?

0 MariO 6 days ago in reply to hakanwidlund

They just released a V6.18, it's basically a hotfix to reduce ghost touches.

0 gerstlauer 6 days ago

One single fix in 6.18... I'd heard Garmin had poor product support, but that's laughable

0 3689812 6 days ago in reply to kerlaz

Aged like milk. Garmin made an update public 12 hours ago.

0 7204821 6 days ago

I've never read changelog so long ... this 6.18 version after a month is MASSIVE!

And it does fix the issue I've never had (luckly).

0 Wilkiedan 5 days ago

I think this is all normal for Garmin. I'm sure my old 955 went along a similar route to the 970, released with new features but nothing much after until the likes of the Fènix line caught up, and even overtook. Glad to see 6.18 working well so far and eliminating the ghost touches

0 Fozzee1970 5 days ago in reply to Wilkiedan

5 weeks to release one hot fix when multiple major issues exist. Pretty poor. I sent mine back. I will stick with my Epix Pro which has been really solid. But will probably be my last Garmin. They are trying to do too much with these watches now. The only thing I would only Epix which is why I bought the 970 is the brightness of the display and a more modern UI.