Display turns off

5670895 4 days ago

Does anyone else experience the same issue. I just bought th 970; and its display randomly turns off. The device is still functional since I'll click buttons and get haptic feedback, but the screen is completely off. I have to shut off, and back on for the screen to turn on. It especially happens when I keep AOD on. Could this be a software issue?

0 Fozzee1970 4 days ago

Not had that issue.

0 4618979 3 days ago

Yes, I have the exact same issue. At least once a day the display goes completely black. Whilst I also still get haptic feedback after button presses the screen never turns on again until I force restart the 970.

0 angelakru 2 days ago

Happened to me today. Coincidentally it happened while I was on a call with Garmin Customer Support for my sensors issue! So that's been added to my case

0 Tuonoman 1 day ago

I'm experiencing the same issue during an activity with route and map: the screen stays black, and the buttons don’t respond. After a few minutes, it starts working again, but then stops once more.
The watch is really unstable, and it sometimes beeps for no apparent reason.