Still getting zero elevation with the 20.29 update.

Happened with some prior betas, but then it went away and starting providing proper elevation data.

But- now, I’ve done multiple runs and other activities with 20.29, restarted and such- and the elevation data is completely flat. (Uh, when it shouldn’t be)

Top Replies

Garmin-Sierra 1 month ago in reply to nolancaster +2 verified

nolancaster yes, we are still investigating at an escalated level. I am very sorry for the disruption. For now, please continue following the workaround of stopping the activity > resuming Later > going…
flocsy🤠 2 months ago in reply to Garmin-Sierra +5

Ok, to me it sounds like Garmin has no idea what causes the bug, neither has a workaround, because the so called workaround is not clear. In the previous comment the list of workarounds had "and/or" between…
flocsy🤠 3 months ago +2

Today I joined the club :( This was my first run since I upgraded to 20.29 (though I did some walks) and the elevation is flat. Interestingly the walk from home to where I started to run and the walk back…
Elbo 1 month ago in reply to S.M.R. +2

My watch sometimes reports elevation and sometimes not. It’s a bit of a mess.

All Replies

0 S.M.R. 1 month ago in reply to nolancaster

It so interesting to me how certain devices have this issue and others not. My elevation reading have been fine throughout with no issues. I'm now on beta 21.16 and have no issue with this still.

0 Elbo 1 month ago in reply to S.M.R.

My watch sometimes reports elevation and sometimes not. It’s a bit of a mess.

0 TpG 1 month ago in reply to S.M.R.

I not report any error with elevation gain, I'm on last firmware, now...if some people have problems with altitude gains and having the last firmware....it's strange, faulty device ? because no make sense if 2 devices with the same hardware and firmware, one have problems and another no.

0 nolancaster 1 month ago in reply to Garmin-Sierra

Garmin-SierraIs this still being investigated? I haven't seen any update in any of the threads for over a month and I don't see any upcoming fixes listed in the beta firmware.

+1 Garmin-Sierra 1 month ago in reply to nolancaster

nolancaster yes, we are still investigating at an escalated level. I am very sorry for the disruption. For now, please continue following the workaround of stopping the activity > resuming Later > going back to the activity and starting the timer again. I know it is not ideal, but I appreciate your patience and understanding.

If you have not answered my questions or reached out to Product Support yet, please reach out to them directly now so you can be added to the impact of the report.

0 temper00 1 month ago

For me following workaround working:

Disable Auto Cal in altimeter settings. Then before activity watch ask to calibrate it. Im choose DEM option. After that elevation tracking start from first second...

0 jkissane_ 1 month ago

Saw this myself for the first time today although I don't always look at the details in GC after a run so it might have happened before.

0 temper00 1 month ago

Also, tooday i have been noticed that elevation counting during track mode :-D

0 KevDeGroof 20 days ago

Is this still an issue on the latest firmware?

0 Fredderic 20 days ago in reply to KevDeGroof

There is no mention of it being fixed in the Changelog and also not in this thread. I would say it is still active, we will have to wait for the reports to come in to be sure. My 2 runs so far have been without the issue, but I only get it on around 30% of runs, so that can be chance ;)