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Forerunner 965 crashes when opening Golf activity

8173169
3 months ago

Tried using the golf functionality on my watch for the first time.

When I start the activity, and select the golf course, it starts loading for a second or two, and then it just reboots the watch.

  • 0 2 months ago in reply to GoERAU

    Garmin-gänget, hur går det med felsökningen? Hoppas på en uppdatering som rättar till problemet så snart som möjligt!

  • 0 2 months ago in reply to 7309903

    Hur går det med detta problem!!?? Jag behöver klockan till golf nu. Kan vi få en rapport om hur det går med ny uppdatering?

  • 0 2 months ago in reply to Garmin-Sierra

    1. Happened to me for last week or so with 20.29.

    2. Happened at two courses I’ve been to. 
    3. Yes. 
    4. USA. 

    Behavior is as follows: Start golf app on Forerunner 965. GPS loads, it displays “Welcome to <Golf Course>” without the option to select course (as expected). It loads, and then the watch crashes and resets. 

    I just attempted to reproduce behavior from home, and it now gives me an option to select course. I selected, it showed “Loading course” then crashed. I have a video of behavior. 

  • 0 2 months ago in reply to 1014778

    Exactly the same behavior and problem for me in Sweden (and now on vacation in Italy) with my Forerunner 965.

  • 0 2 months ago in reply to 7309903

    Can you please sort this out or my device is going into the bin

  • 0 2 months ago in reply to 1014778

    Same here. Just bought the device and tried to use it for the first time for golf yesterday. Version 20.29. 

  • 0 2 months ago in reply to Garmin-Cody

    Hi,

    any update on that problem? 
    I bought this expensive watch to play golf. And now, can not even load any course. It crashes each time.  I managed to play 2 games 3 months ago and was working (not fine.. because the yardage is inaccurate) but was able to play. 
    Now, its just a useless  device for golf since an update somewhere in early september. Try to force an update 2 weeks ago like you suggested.

    but it didnt help.  Still crashing when I pick a golf course. (Reboot) and tried 4 differents golf courses.

    near montreal, Quebec, Canada

  • 0 2 months ago in reply to Garmin-Cody

    Hi, I have a Forerunner and since updating to the latest software to version 20.29 my golf app does not work on the watch. When i select the course i want to play the watch tries to load the course and then crashes and restarts. I have tried this with multiple course, have disconnected my watch from the apps and reloaded etc.

    I see form the forums that this issue is happening with various models.

    Please confirm the remedy asap as this is the function i use most on my watch.

    Thanks.

  • 0 2 months ago in reply to 8188324

    Once further announcements become available, they will be emailed to user accounts that have been added to the ticket for the issue, and this post will be updated as well at that time. 

  • 0 2 months ago

    Having this issue still with 20.29 forerunner 955