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Forerunner 965 crashes when opening Golf activity

Tried using the golf functionality on my watch for the first time.

When I start the activity, and select the golf course, it starts loading for a second or two, and then it just reboots the watch.

Top Replies

Garmin-Cody 3 months ago +3 verified

Update as of September 18th, 2024:

Version 20.29 is now available, and once installed...see if this helps to correct the issue. If you continue have the concern after verifying the new version is installed…
Garmin-Sierra 2 months ago +1 verified

All,

Thank you for your patience with this investigation . If 20.29 did not resolve this disruption for you, please try resetting the Golf activity settings.

You can back up your activity settings by following…
Garmin-Sierra 2 months ago +1 verified

All,

Thank you for sharing your updates. If software version 20.31 did not resolve the crash for you, please start a new thread or contact Product Support directly!
4500769 3 months ago +1

Same thing here, since the update the golf app crashes every time. Can we have access to the older version of the software to get the functionality of our watches back?
Garmin-Sierra 2 months ago in reply to 2094297 +1

Please check again, it should be available!

All Replies

0 2094297 2 months ago in reply to Garmin-Sierra

1. Yes

2. Yes

3. Yes

4. Poland

0 6981917 2 months ago in reply to Garmin-Sierra

i have the same problèm. Golf was working fine befor 20.26. after that the watch crash and restart when i select a golf course. I just instal 20.29 and it have the same problem.

1-golf app was working befor 20.26

2-it happen to every courses

3-yes you can

4-canada

Thanks

0 3407519 2 months ago in reply to Garmin-Sierra

Update done today automatically and it has fixed the problem on my watch. Thank you for the prompt service.

0 4369268 2 months ago in reply to Garmin-Cody

Hello. I have installed the 20.29 update and the golf app on my 965 still crashes when trying to open a golf course.

0 7357393 2 months ago

Having the same problem. Updated and still not workjng

0 7357393 2 months ago

Having the same problem. Updated watch, still not working and restarting every time the golf app needs to load a course

0 7256147 2 months ago in reply to Garmin-Sierra

Hey, I’m having the same issues as everyone else.
1) I believe but cannot confirm this started happening with 20.26 update. It worked fine when I got the watch in July but now shuts down with golf. I do not see a new version to install (looking on the Garmin Connect App under software update).
2) The watch shuts down instantly once I select a course - I’ve tried two courses.
3) You may reach me via email.
4) USA

Thanks!
-Chris

0 8104032 2 months ago in reply to Garmin-Cody

I'm on version 20.29 and experienced the same problem - rebooting every time I start the activity. It got to the point of selecting course, then the watch reboots. Forerunner 955

0 8429716 2 months ago in reply to Garmin-Cody

I have been experiencing this issue recently as of last week. I verified that I was running 20.26. I updated to 20.29 and I still have the issue. Once the GPS connects the watch vibrates and reboots itself. The new version has not resolved the issue. Please advise. This was a large reason for the purchase of this watch which I did back in May of this year. So only a few months old.

0 8074316 2 months ago

Hi, on the Version 20.29 it still crashes when selecting the golf activity