My Forerunner 965 has my Triathlon race saved on the watch but when I try to sync it to Connect it says the there is an error with the upload. Any ideas it was my first 70.3 Ironman and I would really like it in Connect.

My Forerunner 965 has my triathlon race saved on the watch but when I try to sync it to connect it says there is an error with the upload.  At the end of my race when I hit the save button it vibrated straight for an hour and the screen locked up.  It had to be shut down and then when it came back on it allowed me to save it and shows it on the watch.  

Any ideas it was my first 70.3 Ironman and I would really like it to be in Connect.