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Screen goes black

Ive had my forerunner 965 for less than a week. Everything has been updated and setup like I want. At random times I notice the screen is black, but I know the watch is still on because the sensor lights are on, I can push buttons and get haptic feedback, but the screen is off. Ive tried different setting like always on sceen, hotkeys, but nothing fixes it except force restarting the watch. Some days this happens once sometimes multiple times in a day. Yesterday I also had one time where the screen was very dim, even at full power, yet I could barely see it. After restarting the watch these issues go away for a short while but keep returning. Debating if I should return the watch or what. This is my first Garmin watch and I love it, but these issues are unacceptable. Luckily this hasn’t occured during a workout, but I feel it’s just a matter of time. Any help on this would be appreciated.