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Forerunner 965 freezes/unresponding

Hey. I got my watch at the beginning of November. It has been working perfectly until a couple of weeks ago.

Now it seems to freeze and become unresponding 1-3 times a day. And I'll have to do a hard reset (hold the off button about 15sec), and then turn it back on.

What is the problem??

Program version 17.26

Eldar

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Garmin-Sierra over 1 year ago +1 verified

Please see the main thread regarding this topic: Forerunner 965 freeze after update to 17.24.

I am locking this thread so everyone can only use the main thread for best visibility.
eldarg over 1 year ago in reply to Narziss +1

I hope you don't have to recharge it once a day. And reboot it.. my watch worked fine before those update a couple a weeks ago. I just can't understand how this is not fixed by such a large company yet…

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0 Narziss over 1 year ago

It's a computer with a crappy firmware. It needs to be rebooted periodically. I do the normal reboot once a day, before my shower when I charge it, the one you describe every few days.

0 eldarg over 1 year ago in reply to Narziss

I hope you don't have to recharge it once a day. And reboot it.. my watch worked fine before those update a couple a weeks ago. I just can't understand how this is not fixed by such a large company yet...

It's really annoying and it will damage the reputation for Garmin more and more every day.

Please just hotfix this, even by going back to older versions

+1 Garmin-Sierra over 1 year ago

Please see the main thread regarding this topic: Forerunner 965 freeze after update to 17.24.

I am locking this thread so everyone can only use the main thread for best visibility.