This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Broadcast heart rate drops every few minutes

My 965 when broadcasting heart rate to my iPad for a zwift / rouvy ride, the heart rate connection drops every few minutes. Only stop and restart broadcasting can reconnect again. My old 945 with the same setup doesn't have the issue.

Any fixes for this?

Top Replies

Garmin-Sierra 8 months ago in reply to 4651336 +1 verified
All,

I apologize for my delay in response. We are aware of this disruption and are still investigating. Please answer the following so I can add you to the impact or our report!
1. May I have permission…
Garmin-Sierra 7 months ago +1 verified

All,

This has been addressed in the 19.09 beta software release. You can enroll in the beta program, then request the update on your watch:

Menu > System > Software Update > Check For Updates

Enrolling…
Garmin-Sierra 6 months ago +1 verified

Software version 19.18 is now live and includes this fix.
Ryan DC over 1 year ago in reply to 5590940 +1

I am able to avoid this issue by settings heart rate broadcasting in one of the exercise. And in the exercise mode the broadcast does not drop
4651336 over 1 year ago +1
1. Same issue here with Forerunner 965 and Zwift on iPad. Had the watch since it was released and it worked perfectly then in past month or so it loses the HR connection so have to manually stop the broadcast…

All Replies

0 5590940 over 1 year ago

having the exact same issue

0 Ryan DC over 1 year ago in reply to 5590940

I am able to avoid this issue by settings heart rate broadcasting in one of the exercise. And in the exercise mode the broadcast does not drop

0 Purepose over 1 year ago

I'm also having this issue. I noticed it after the last major firmware update.

0 seven2176 over 1 year ago

Having this issue as well when connecting my forerunner 965 with the elite myEtraining app on the iPad.

0 4651336 over 1 year ago

Same issue here with Forerunner 965 and Zwift on iPad. Had the watch since it was released and it worked perfectly then in past month or so it loses the HR connection so have to manually stop the broadcast then restart it. Very frustrating as unable to focus purely on riding.

0 4670018 11 months ago in reply to Ryan DC

Been having the same issue for the last month or so... Forerunner 955 HR broadcast drops connection with Zwift every 5 minutes while the broadcast is still active (stop / restart... HR broadcast kicks back into Zwift for 5 another minutes). Agree with Ryan DC. If I select the indoor ride activity and start it, the HR is broadcast to Zwift and is uninterrupted (the watch also appears to be communicating with my indoor trainer... Wahoo Kickr Core). At the conclusion of the ride, I let the Zwift activity upload to Garmin and Strava and discard the indoor ride activity (via the watch). As far as I can tell, all the metrics (HR, trainining effect...) show up in Garmin Connect.

0 1783694 10 months ago in reply to Ryan DC

How do you run the broadcast and exercise at the same time? Once I turn on the indoor ride I can’t get to the broadcast to turn it in. Thx.

0 4670018 10 months ago in reply to 1783694

I only run the exercise (indoor ride). In my setup that effectively sends the HR to Zwift and is displayed as one of the connections (without formally doing the HR Broadcast).

0 Fursty_Ferret 10 months ago in reply to 1783694

Scroll down to heart rate widget, select, then select again and pick "Settings". Then you can choose "Broadcast during activity".

0 phmrocha 10 months ago

Another having the same issue! Garmin should step up and fix it.