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BUG: Navigation for biking activities is unusable (ZOOM Level)

Hey,

Please fix the navigation auto zoom on biking activities. It's bonkers. After every turn it flashes back to SPACE view only to take a felt hour to go back to a zoom level you can see yourself.

Latest Software - Did reset - tried other modi.

Top Replies

Garmin-Sierra over 1 year ago +1 verified

Thank you for posting Fabian. Elbo, thank you for sharing the related threads.

If you are experiencing this, please answer the following so we can further investigate:

1. May we have permission to reach…
Fabian over 1 year ago in reply to Garmin-Sierra +1

Yes, both is fine.
Elbo over 1 year ago in reply to Garmin-Sierra +1

Garmin-Sierra

1. Yes you may e-mail me

2. Yes, you may look into my account if necessary.

I also reported this to garmin product support (Ref: 25579003K0 Q#:1001450) but so far garmin support isn't taking…

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0 3892823 over 1 year ago

Ha! YES it is insane, I came here to post this exact bug. It's incredibly obnoxious. While I'm following a route, all of a sudden it goes into Pan/Zoom mode, and I lose my location being at the center.

0 3892823 over 1 year ago in reply to 3892823

Ok I figured it out - turn off touch for that activity. I think they changed it so that touching the screen enables pan/zoom mode, so just disable touch.

0 Elbo over 1 year ago in reply to 3892823

Yeh, this might have something to do with ghosttouches when navigating: https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-965/347259/bug-following-a-course-after-a-wake-on-gesture-my-map-is-in-zoom-mode

and

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-965/346820/navigation-map-bug---keeps-switching-to-zoom-pan-mode-each-couple-of-seconds

Garmin-Sierra Are you working on a fix for this? (besides the many other bugs that still need fixing)

0 Fabian over 1 year ago in reply to 3892823

Just saw I have it disabled for all activities. That can't be it for me.

+1 Garmin-Sierra over 1 year ago

Thank you for posting Fabian. Elbo, thank you for sharing the related threads.

If you are experiencing this, please answer the following so we can further investigate:

1. May we have permission to reach out via email?

2. May we have permission to view your Connect account, if necessary?

0 Fabian over 1 year ago in reply to Garmin-Sierra

Yes, both is fine.

0 Elbo over 1 year ago in reply to Garmin-Sierra

Garmin-Sierra

1. Yes you may e-mail me

2. Yes, you may look into my account if necessary.

I also reported this to garmin product support (Ref: 25579003K0 Q#:1001450) but so far garmin support isn't taking it seriously at all.

And note that my watch is currently at garmin, because dutch garmin support wanted to replace it due to some other software problem I reported.

0 Andreas Jung over 1 year ago

I encounter similar thing in other activities (don‘t use it for biking), like trail running. The map zooms out to an unusable scale and sometimes jumps all of a sudden to another metrics page as if the map crashes.

@ garmin Team: yes, all permissions to reach out and look into my account is granted