Massive battery drain after updating to 23.20

3336768 12 days ago

Good evening!

Does anyone know what could possibly happen? I've updated my FR955 Solar with 23.20 update, now it loses 20% of battery every hour. To be honest I cannot explain how mad I am about it. The reason I bought this watch was to have a tool that will help me to train for an ultra marathon, I'm scared to try to start a workout with GPS on when my FR955 Solar loses 20% of battery just being on my wrist.

Top Replies

3336768 12 days ago in reply to flowing42 +1

Thank you, my friend!

I already thied to do that. Reinstalling didn't help, switching Garmin share hepled a bit - now battery loses only 2% every hour. It's much better than it was, but still not as good…
parentoft 11 days ago +1 suggested

Power off the device.. Wait 1 minute and turn it on again...This has been the fix every single time with massive battery drains.
3336768 10 days ago +1

Thank you all, guys!

It seems like battery drain is back to normal. I reinstalled firmware, switched off Garmin connect, switched off the device, waited for about a minute, switched the device on agian…

All Replies

0 flowing42 12 days ago

Completely random suggestion but perhaps try the reinstall software option detailed in this forum somewhere. The other option if you haven't already done it is to disable Garmin share although I believe that bug is supposed to be fixed.

0 3336768 12 days ago in reply to flowing42

Thank you, my friend!

I already thied to do that. Reinstalling didn't help, switching Garmin share hepled a bit - now battery loses only 2% every hour. It's much better than it was, but still not as good as it was before the update. I really hope Garmin will roll out 23.21 as soon as possible.

0 linsguilherme 11 days ago in reply to 3336768

My suggestion is for you to check with Garmin Product Support.

Preferably, the US one.

Waiting for a new firmware release could be a waste of time if there is no active investigation into battery drain.

I was in your situation a few months ago and had to exchange my watch.

0 3336768 11 days ago in reply to linsguilherme

Thank you!

I will send them a message. What is strange is that when I workout, battery works fine. Today I tested it. I ran 1,5hrs at 5:50 per hour, my watch lost 8% or something. So the problem is when I do not run. Maybe it's a strange way to motivate me to run more. Well done, Garmin. :-)

0 parentoft 11 days ago

Power off the device.. Wait 1 minute and turn it on again...This has been the fix every single time with massive battery drains.

0 3336768 10 days ago

Thank you all, guys!

It seems like battery drain is back to normal. I reinstalled firmware, switched off Garmin connect, switched off the device, waited for about a minute, switched the device on agian.