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Wrist HR too low (21.20)

I had Garmin 245 and wrist HR was perfect!

Now I have purchased a new 955 and HR is very low. It does not increase o increases very low in hard demanding intervals.

Do I have to return the watch?

Which Garmin works well?

Top Replies

Julian 7 months ago +1

It is a known bug. First 10 minutes of activity the OHR is broken. Don't expect to get it fixed. Garmin does not care.

All Replies

0 parentoft 7 months ago

Should nok be like that. Usually the HR is a few beats lower when using the Wrist and it does not register changes as fast a a HRM.

Try tighten the strap and give it one more go before calling Garmin Support.

Also check your versions does your WHR have and sensor hub? (18.01.06 / 32.24)

0 Julian 7 months ago

It is a known bug. First 10 minutes of activity the OHR is broken. Don't expect to get it fixed. Garmin does not care.

0 Epeland 7 months ago in reply to parentoft

I have both versions. I have checked the user guide and it should be a heart icon flashing. There is no such icon in my watch. The watch whr should be ready when it stops flashing. Where is the icon?

0 Julian 7 months ago in reply to Epeland

Select (and do not start) an activity and it is right in the upper half of the display right in the middle.

0 Epeland 7 months ago in reply to Julian

There is no such icon in my watch.

0 5767025 7 months ago in reply to Epeland

I have noticed exactly the same thing - the heart icon never appears on my FR955, with latest firmware 21.20.

0 parentoft 7 months ago in reply to Epeland

Go into SYSTEM, ABOUT and check what version your WHR is - it should be 18.01.06 - IF it is 0.0.0.0 then your FW upgrade somehow went wrong.

Also take a look at your settings for your activity type if pulse data is on/off. As far as I remember for Trail it is off.

0 parentoft 7 months ago in reply to parentoft

0 parentoft 7 months ago in reply to Julian

Do you have a link for this known bug? - I cannot see it in the Beta Programme reports.

0 4977680 7 months ago

From 21.20 I noticed abnormal low HR values. This happens more in fast session but generally consistent low HR compared to previous firmware

hope they will solve as I am getting false Vo2Max improvement and training status