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Heart rate values from optical HRM still totally wrong with 20.26

Hi 

Coming back from this thread, where a lot of us participated and gave valuable input, that you were asking for:

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/362273/heart-rate-values-totally-wrong-after-update-18-22

With 20.26 this has NOT changed, it is still the same old bug.

This is an example from my usual bike commuting with just the watch and optical HRM, where it is way too low at the start and suddenly jumps up 50 beats:

Yes, you may contact me and yes you may have a look at activities in my account if it helps to identify the problem and yes, I live in Germany.

And PLEASE, don't just collect input again and then ignore us for weeks and months! Communication matters and seriously, the communication from official side here regarding the bugs (even the acknowledged ones) is more than poor.

  • All, 

    Thank you for your participation. We have not forgotten about this concern and are still working towards an improvement. I am going to go ahead and lock this thread- so please contact Product Support if you have not already (or have not worked with me via email) so we can add you to the impact of the report.

    Garmin Product Support

    Thank you!