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battery discharge faster

5805901 2 months ago

20.26 battery consumption increases, 19.18 consumes 3% per day, now 5%. Garmin Share,Bluetooth,wifi all close

Top Replies

Garmin-Sierra 2 months ago +-6 verified

All,

I'm very sorry if you are experiencing increased battery drain. Please see Tips to Extend the Battery Life on a Garmin Fitness Watch, and if the tips do not help please reach out to Garmin Product…
5407156 2 months ago +8

Yes, this is a known problem with the 20.xx firmware and we've been complaining about it throughout the beta phase.
JoeMilewicz 2 months ago in reply to Garmin-Sierra +6

Have to admit I’m not impressed with this answer from Garmin. Sorry for your battery drain but switch off lot’s of stuff that you bought the watch for in the first place to save battery. Not really the…
5805901 2 months ago +5

The full battery is 100%. The power-saving mode drops by 3% overnight. It only costs 1% before upgrading. Can the developer of garmin explain the reason?

All Replies

0 MUTrunner 1 month ago in reply to Garmin-Sierra

This is just a generic response for battery saving tips. It isn't a response to battery draining issues happening as a result of recent updates....

0 MattyG 1 month ago in reply to MUTrunner

Okay so contact product support like she said instead of just complaining on here. This is a community page, not their customer support.

0 MUTrunner 1 month ago in reply to MattyG

I replied directly to her message to us. Are you not aware that this is the outlet we let Garmin know of the issues we're experiencing?

0 eezybreezy 1 month ago in reply to MUTrunner

Lol that doesn't do anything and this is NOT an outlet bruh to get actual help to report actual bugs. If you want ACTUAL SUPPORT I recommend you reach out to your local support center. They have been super helpful to me. Garmin Forums is where I go to get ideas and help from other users, not to get actual support where someone is going to report my bug.

0 MUTrunner 1 month ago in reply to eezybreezy

I'm sorry, this is not my customer support page, please direct your complaints to the proper outlet.

0 eezybreezy 1 month ago in reply to MUTrunner

If you are located in the US, here is their support page where you can get help via chat, email and phone when they open: https://support.garmin.com/en-US/ - super helpful people ! Have a good night.

0 MUTrunner 1 month ago in reply to eezybreezy

Why are you and big dog attacking my comment? There's 13 pages of people complaining to garmin about the battery drain, that's why Sierra took the time TO MESSAGE US HERE ON THE FORUM regarding this issue. Lmao I'm dying right now. Go back to reddit or something.

0 MattyG 1 month ago in reply to MUTrunner

“I'm very sorry if you are experiencing increased battery drain. Please see Tips to Extend the Battery Life on a Garmin Fitness Watch, and if the tips do not help please reach out to Garmin Product Support directly.”

Garmin-Sierra said to contact product support. I’m not sure where the confusion is on that?

0 MUTrunner 1 month ago in reply to MattyG

yeah, and it has several downvotes, it's a response that just brushes this issue (which is absolutely related to the new update) aside.

0 eezybreezy 1 month ago in reply to MUTrunner

"This is just a generic response for battery saving tips. It isn't a response to battery draining issues happening as a result of recent updates...." - was your response to Sierra and now you are complementing her? That is very kind of you! But maybe you should actually contact Support.