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After last update, Garmin Pay does not work anymore.

6258803 over 1 year ago

After I enter my passcode it just says error. I already set a new password. Anyone knows the solution? Thanks!

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6258803 over 1 year ago in reply to Garmin-Sierra +2

Yes, of course. Thanks!
Jochem over 1 year ago +2

Garmin watch software is a dumpsterfire. Every release new features are added but something else breaks. Either the code is spaghetti or their test and quality control proces is a mess. Do a search on…
FilipMatej over 1 year ago in reply to Garmin-Sierra +1

Yes to the first.

Not at the moment

Yes you can reach out via email

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0 pdurys over 1 year ago

Just for information, on my FR955 with Mastercard issued in EU I did not have that problem at all. No errors, no need to use workaround.

0 6497849 over 1 year ago

The same issue here. Yesterday it worked, today the error message. I removed the card from Connect and installed it again and synced. After entering the PIN, there is only "error" message & sign.

0 7419217 over 1 year ago in reply to 6497849

I can't understand how is it possible that in my case I fixed it.

did you stop trying to enter the (right) pin before locking because of too much retries?

I changed the pin entering back the same pin from Garmin Connect after the second tentative.

0 FilipMatej over 1 year ago in reply to 7419217

It didn't fix it for me. I am entering the right pin otherwise i wouldn't have access to the card.

0 JayKay over 1 year ago in reply to FilipMatej

I do not think Garmin is reading here. Perhaps we should all contact support....

0 pdurys over 1 year ago in reply to FilipMatej

I see you use Revolut card. Could you check with another Bank? Not all Visa or MC Banks are supported by Garmin Pay.

And Garmin is watching what is going on here. You might better issue Support ticket or write bug report if you are on Beta Program.

0 FilipMatej over 1 year ago in reply to pdurys

Worked fine 3 days ago no update in between

0 pdurys over 1 year ago in reply to FilipMatej

Understood, but if you could check another card on your watch, especially if you have MC to be completely in different "payment world" then Garmin would have more information about that bug.

I have some security setup in my other Bank account, when only few (I guess 5) contactless transaction can be made while offline. It might be similar case here.

0 Garmin-Sierra over 1 year ago in reply to pdurys

To anyone seeing the error:

Is it popping up immediately after entering the pin?
Out of curiosity, if you have another card to try using do you still get the same error?
May I have permission to reach out via email?

0 FilipMatej over 1 year ago in reply to Garmin-Sierra

Yes to the first.

Not at the moment

Yes you can reach out via email