I just received map update in Garmin Express. After update I got message Cannot unlock maps. I tried to delete and upload maps, but message keeps popping up. Software 16.09. Anyone experienced similar?
I just received map update in Garmin Express. After update I got message Cannot unlock maps. I tried to delete and upload maps, but message keeps popping up. Software 16.09. Anyone experienced similar?
Hello all,
We have other reports of this and are actively investigating. When we know more or have any updates to share, I'll be posting to this thread. In the meantime, I would like to add you all to…
All,
This has been resolved. Anyone reinstalling their map using the steps from Reinstalling TopoActive, CourseView, and Ski Maps to a Compatible Garmin Watch should no longer experience this message.
If…
Garmin 955 user, 6 days old. Stuck on 13.23. Have this message too after I unplugged from my PC on Garmin express.
I got this message after deleting the RemoteSW folder. Probably there was a map key or something, so I may have invalidated all the maps on the device.
"Cannot unlock maps"
I fixed this:
1. I removed…
This is really annoying.
I bought the 955 for both the maps and the music. The maps are locked, and the software is stuck on on 13.23 so I cannot install music apps. I've essentially got the functionality…
Hy! I have the same problem. 955 Solar 15.19SW
Hi Sierra, happy to be on the list. Thanks
Just updated my maps over Garmin Express and everything went just fine.
CourseView Europe,Middle East,Africa 6,80
CourseView North and South America 7.20
CourseView Pacific 6.30
Garmin Ski Map 2023.10
Topo Active Europe 2023.10
All,
This has been resolved. Anyone reinstalling their map using the steps from Reinstalling TopoActive, CourseView, and Ski Maps to a Compatible Garmin Watch should no longer experience this message.
If you have reinstalled your map after August 2nd and still see "Cannot Unlock Maps", please create a new thread and/or reach out to Garmin Product Support