Bluetooth / Update 14.17

I haven't had an issue recently with BT, but this helped me when I did on an earlier version:

Try the following: (iOS based instruction):

1. Remove the 955 from the Phone BT settings (Forget device)

2. Remove GC app completely

3. Soft restart the 955 ( hold in light button until is powers down completely), then after a few seconds restart it

4. Restart iPhone, redownload and install GC app and sign in to Garmin account

5. Pair the 955 again

Hope it helps

thanks for your help! I have already tried everything. unfortunately this solution does not work

Try connecting to another phone ?

Just give a try.

Factory reset 

Thanks. I did that. Did not work.

hi jmto, it's 24.78

I've tried it, it doesn't work with another phone either.

By any chance, did you try to toggle the BT setting on the watch ? Soft reset while BT is OFF.

Try attaching a cable to the PC and Garmin Express.

Last resort, I think you might need to factory reset.

I called garmin support. there is a bluetooth problem since the 14.17 update and should be fixed shortly. Thanks for your help