Random Freezing

hi, did you solve it some how? I send watch to Garmin twice and they telling everything is fine.

Just curious. Some of us are not encountering the feeze.

How is your usage habit ? Do you always use the touchscreen in an hour or day ?

Can you try removing some of the glances ? ie calendar

it looks like not a screen freeze(even if looks like), but would say this the whole watch stuck. because they even don't response to factory reset combination on such freeze. I think maybe some kind of dead loop, because batter usage is going super crazy during such freeze. 

A message I sent to Garmin, but for them the it's working fine(I send it 2 times to garmin):

• For me it's stuck/freezing in cases:
  • During activities(run/bike)
  • When the watch was charging from 220W
  • When the watch was charging/connected to the laptop
  • I wear the watch without interacting with them
  • At night when I slept(2am) and the watch was on my wrist;
  • During factory reset(on the progress indicator)
• When the watch stuck/freezes:
  • Putting to the charge doesn't update any information on the screen;
  • Pulse Ox sensor also not working(doesn't flash green light)
  • The battery usage is quite high - maybe some computations happening
• When the watch is stuck/freeze the only way to do something with it is to hold the top-left button(hard reset). It turns off the watch. After that:
  • In 95% of the cases turning on its back (hold top-left button) is not working. Almost always I need to wait for 30-60min to it on back again.
  • The watch doesn't recognise the factory reset combination keys. Just nothing happens(but I'm waiting for a sound to unhold the first button). The factory reset combination works fine when the watch is working(not freezing).

I agree on the some kind of dead loop or CPU intensive activity going on with the watch.

Like I said, you need to experiment with some of the options of the watch.

Some options or settings may trigger the dead loop.

By the way, you are not alone.

forums.garmin.com/.../1584676

Thanks. 

Do you know if there are any tool using which I can debug Garmin watch and dig to the logs and find the issue?

Hello,  for your information. 
I sent twice the watch to the Garmin service. 

Each time they did the same things I did before (Reboot, hard reboot.....) 

The last time I send the watch they replaced it and now it's been 3 months and I'm very happy with this watch. 

I was lucky enough to have my watch freeze completely after two weeks of 2-3 freezes daily. Removing ConnectIQ stuff, glances, etc., don’t help. It seems to be related to a hardware fault.

I know well how random and annoying these freezes are. Before sending the watch again, get in contact with Garmin, send them photos and videos, to have a replacement arranged. A tip for now: mine seemed to reset quicker when charged.