Maps Manager prompts me to add a map but leaves it in queue without downloading it!
- Does that mean I should pay for that already-on-watch listed map?
- Use Garmin Express??
Maps Manager prompts me to add a map but leaves it in queue without downloading it!
- Does that mean I should pay for that already-on-watch listed map?
- Use Garmin Express??
Hello all,
Thank you for tagging me to bring this to the front of my radar. We do have other reports of this and are actively investigating. When we know more or have any updates to share, I'll be posting…
All,
It looks like there could be some different experiences here. Please respond to the following:
1: Does your watch's Map Manager show "Update Available", but Garmin Express indicates that the maps…
Is there a solution yet? I also have the problem with the TopoActive Europe map. I still have version 2021.21. Download gets stuck in the queue. Software version is 14.17. I also don't have a computer…
I realized I have the same problem. I had downloaded the South America map using Garmin Express. But in the watch it was still showing "update available". When setting it to update, it only stayed in queued…
Hello all,
Thank you for tagging me to bring this to the front of my radar. We do have other reports of this and are actively investigating. When we know more or have any updates to share, I'll be posting to this thread. Thank you in advance for your patience with us while we conduct this investigation.
Since Kevin blocked the thread where I was dealing with the difference in Topoactive Europe map versions, I want to ask: how is it possible that in Settings/Map/Map Manager I have Topoactive Europe version 2022.11 and in activities in map configuration it shows me Topoactive Europe version 2022.10?
Hello Martin Serafín. The difference(s) in the map versions are one of the specific symptoms which we're investigating in this disruption. If there is any more troubleshooting (or any other information) available, we'll post here in this thread.
Thank you Kevin. I also tried reinstalling the maps via Garmin Express, and in Express it also shows version 2022.10.
Garmin local support responded to me about the discrepancy between versions 2022.10 and 2022.11
"that last number in the map version is irrelevant. This must change when they change the file on the servers for some reason. if there was a change in the map, the penultimate number would change.
In any case, you have the current, last available Topo EU map."
Thanks for this. I was updating my new Epix 2 ahead of a ski mountaineering trip and was confused - why does Garmin Express say my maps are up to date (with 2022.10) and my watch want me to download 2022.11? I guess this explains it. Any idea when the bug will be fixed?
They really didn't tell me that.
Its not possible to download the topoactive maps from map Manager directly from the watch,syncs to wifi but after a couple of minutes give me a message of error. I don't have a computer to connect the watch to Garmin express. On my Fenix 7 solar works fine