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Crash when adding a event on the calendar

When I add a event on calendar. This one is synchronized with the 955. When I scroll the screen on the 955 the watch crash at one time. (The watch reboot)

If I remove the event, the issue disappear.

Anyone have a idea? Do you also have the same issue?

Top Replies

Garmin-Kevin over 2 years ago +1 verified

All,

Because this issue seems to be isolated to the French language file, I encourage you to contact Garmin France directly. They may be able to get this reproduced internally and provide the most rapid…
rklyukin over 2 years ago in reply to Garmin-Kevin +1

no. The problem is the same in Russian and English language.
Baf over 2 years ago +1

Good news, this issue is corrected in the new release on beta version 12.20 !

All Replies

0 S.M.R. over 2 years ago

I have events in my calendar which show on the watch widget screen with no issue at all. Sometimes up to three events on a day and it seems to page down them ok.

0 Ruddy2407 over 2 years ago

we are someone with widgets with the language in french to have the same problem, I am afraid that we will have to wait for an update with a little luck this problem will be solved

0 Baf over 2 years ago

Yes, I've the same issue and I'm in french language too. Impossbile to display events on the watch.

0 metarunner72 over 2 years ago

Yes I am French too. Maybe we could change language?

0 metarunner72 over 2 years ago

Yes for french user. If you change language to English the issue is solved. Gaming please correct it.

0 5994630 over 2 years ago in reply to Ruddy2407

Does it happen only on events with accented letters? Or does it also happen with something like "Course lente" which uses only the standard ASCII set?

0 metarunner72 over 2 years ago in reply to 5994630

I don't know about the accents. I was only using name without any accents. Like " trail les loups"

0 rklyukin over 2 years ago

Same trouble!
The watch is restarted when an event (race) is added to the calendar

Open Garmin Connect. Add the Race event to the calendar. Synchronize with the clock. The watch opens Events and the watch restarts.

+1 Garmin-Kevin over 2 years ago

All,

Because this issue seems to be isolated to the French language file, I encourage you to contact Garmin France directly. They may be able to get this reproduced internally and provide the most rapid support to you.

https://support.garmin.com/fr-FR/

Product support

France +33 1 55 69 33 99 (non-surcharged call)

Tacx Support

Monday to Thursday from 9 a.m. to 5 p.m. and Friday from 9 a.m. to 4 p.m. Closed on weekends and public holidays.
If you want to resolve a connectivity issue between your Garmin device and your smartphone, contact us via another phone.

0 rklyukin over 2 years ago in reply to Garmin-Kevin

no. The problem is the same in Russian and English language.