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Open-water swim distance differs from the track recorded? (Todays swimrun 352m vs. approx 750m, unacceptable)

jmto
over 2 years ago

Hi,

Did my first open-water swim today with 955. Track looks nice and smooth, but the distance is something that makes me think.

Garmin Connect reports 3810m: https://connect.garmin.com/modern/activity/9055012148 

Opened the GPX in GPXSee as wanted to have a little bit closed look and it looked like it's 4k. Umm. Upload GPX to some online tool:


What are others seeing as open-water swim distance? Does it differ from the GPX track? 

Does anyone have any ideas/explanations to give?

Here is the exported GPX if someone wants to analyze it.
activity_9055012148.zip

EDIT: Apparently this was just a mild issue compared to todays one. Link to it: https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/298162/open-water-swim-distance-differs-from-the-track-recorded/1443414#1443414 

  • 0 over 2 years ago in reply to DanielR1972

    you will need to check your fenix series' forum app (Outdoor Wearables) or, for faster and more detailed assistance, reach out to your local Garmin Product Support team:

    Garmin Product Support

  • 0 over 2 years ago

    All,

    We have released a fix in the latest (non-beta) software release that should resolve the report for most users experiencing these symptoms.  The software release should continue rolling out to all users in the coming days.  If you are still experiencing symptoms like the original report here, please start a new thread in the main forum.

  • +1 over 2 years ago

    All,

    We have released a fix in the latest (non-beta) software release that should resolve the report for most users experiencing these symptoms.  The software release should continue rolling out to all users in the coming days.  If you are still experiencing symptoms like the original report here, please start a new thread in the main forum.