Forerunner 945 Dead After Swim – No Response

Hello,

I've been using my Garmin Forerunner 945 since 2022 and have been thoroughly satisfied with it. Especially over the past few months, during my intensive daily training for an Ironman, it has proven to be a reliable companion.

However, a few days ago, after a swim session, the screen suddenly went black. At first, I thought the battery had died, but even after connecting it to the charger, the watch remained completely unresponsive.

Today, I visited the Garmin store in Vienna. They tried the same steps I had already attempted: connecting the watch to the charger and testing all possible button combinations – but unfortunately, nothing happened. The device shows no signs of life. In the end, the staff told me they were unable to help and advised me to contact customer support.

Has anyone else experienced a similar issue? Or does anyone have an idea of what I could try?

Best regards,
Michael